Updated Information on the UK Credit Score Range
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MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
Do you want to understand your credit score? We’re experts in this field. Every month, more than 170,000 people visit our website seeking advice on these topics.
In this article, we’ll explain:
- What a credit score is and why it’s important.
- How your credit score is worked out.
- Things that can help or harm your credit score.
- What a good credit score looks like in the UK.
- Ways to deal with debt you can’t afford.
- Difference between Experian and Equifax, two big names in credit scores.
In 2022, arrears on household bills increased by 68% from £1,739 to £2,9201. So, it’s common for people to worry about debt and their credit scores.
If you find yourself in this situation, don’t worry. We’re here to guide you.
What’s Good Credit in the UK
There are two main credit scoring agencies in the UK. These are Equifax and Experian.
Each maintains a credit history for you and calculates a score. And each is used by a different set of lenders when making a search against your credit history.
Experian and Equifax calculate and present your credit score slightly differently.
Below, the table shows the range of credit scores for each of these two agencies and the grade of credit scores across different ranges.
| Credit Score | Equifax | Experian |
| Excellent | 811-1000 | 961-999 |
| Good | 671-810 | 881-960 |
| Fair | 531-670 | 721-880 |
| Poor | <531 | <721 |
What Is Considered a Bad Credit
The table above shows the different credit score ranges in the UK from both Equifax and Experian.
Now, it is easy to make the mistake of thinking the higher your credit score, the better your financial situation. However, the truth is a little more complex.
Just because your credit score is not in the top echelon does not mean you won’t be able to get credit.
At the high end of the scale, you may find that you are eligible for advanced financial products such as an unsecured line of credit. But the simple truth is most people don’t need or want these kinds of financial products.
Similarly, a lower credit score may impact not only your ability to get credit but also your employment in the UK.
For example, certain financial entities, like solicitors, are legally obligated to perform credit checks before employing someone. However, for the majority of other businesses, this is optional.
So, with this in mind, a good credit score is anything above the national average. At the time this post was published, this was around 760 with Experian.
In 2021, Equifax changed their scoring system, so it is difficult to estimate the national average accurately. However, it is likely somewhere between 531 and 670. If your credit score is on the right side of this average, you are in pretty good shape financially.
What is a Utilisation Ratio
Your credit score is also informed by your credit utilisation ratio. This refers to the percentage of your total available credit that you are currently using.
For example, let’s say I have a credit limit of £1,000 on my credit card, and I spend £700 during the month. This means I will have used 70% of the £1,000 available. Therefore, my credit utilisation ratio would be 70%.
Your credit utilisation ratio helps lenders determine whether you are a responsible borrower.
You’ll want to keep that number lower, as a high credit utilisation ratio could damage your credit score. But that’s not to say you shouldn’t use your credit card at all.
Having a 0% ratio suggests to lenders that you have no history of responsibly using credit.
Here’s how your credit utilisation ratio affects your credit score based on my experience:
- Over 75%: Using more than 75% of your credit limit indicates a red flag on your credit report.
- 50% to 75%: This is indicated by an amber flag. It could still affect your credit score, but it’s not as harmful as a red flag.
- Under 30%: Using 30% or less of your available credit is considered a good strategy. This could improve your credit score.
How Is It Calculated?
In general, only the last 6 years of your credit history are used to calculate your credit score. Most unpaid debt is written off after 6 years.
Factors influencing credit scores can be positive or negative.
This means that there are things you can do to have a positive impact on your credit score. In the same breath, some actions you take can harm your credit score. Thus, your overall credit score is the sum of the impact of these events.
Credit scores vary by the credit bureau (e.g. Equifax and Experian) since each company uses different algorithms to calculate your score. However, while the score may differ slightly, they all take into account similar factors.
Some of the factors that will affect your credit score include:
- Your payment history: Pay your loans on time to improve your credit score.
- Amount of debt: Reduce the amount of debt you owe.
- Credit history: Use your credit accounts responsibly.
- Types of credit used: Put some brakes on taking in more credit.
Negative Things That Can Have An Impact
There is a wide range of things that can have a negative impact on your credit score, with the extent of the negative impact being derived from how serious the financial event was.
For example, being declared bankrupt would have a catastrophic impact on your credit score, while simply missing a credit card payment would have a much lesser impact.
We have listed some examples below.
- Missing a credit card or loan repayments.
- Applying for new credit.
- “Hard” searches against your credit history. A hard search is when a lender pulls a detailed look at your credit history when you apply for a loan. Having too many hard searches in a short period suggests to lenders that you are reliant on credit or are experiencing financial difficulties. In contrast, a soft search is a quick view of your financial situation and therefore does not leave a mark on your credit report.
- Defaulting on a debt with the debt being transferred to debt collectors for collection.
- Using too much of your credit. Taking your credit cards to the max, for example.
- Moving house.
- Erroneous information on your credit report.
The effects of bad credit score can be far-reaching.
Not only will banks deny you credit, but a poor credit score can be the source of tremendous stress and debt-related health issues.
Make it a habit to regularly check your credit score and work diligently to dig yourself out of bad debt.
From personal experience, it pays to monitor your credit report.
You may find errors that could potentially harm your credit score – like when I discovered (and had it corrected) one car payment incorrectly reported as being paid late.
Debt Solutions Comparison
If you’re struggling with debt and have a bad credit score, it’s important to consider the different debt solutions available, as they can help you manage your finances effectively.
These are:
| Option | How it works | Key limits and risks |
|---|---|---|
| Debt management plan | Informal repayment of eligible non-priority debts through an affordable budget. | Creditors need not agree, freeze interest or stop court action. Fees apply with some providers; free providers exist. |
| IVA | Formal agreement covering eligible debts and accepted through the creditor voting process. | Fees, credit effects, asset/equity terms and failure risks apply. Payments and term depend on the agreed proposal. |
| DRO (England and Wales) | Normally 12 months of protection before qualifying debts are discharged if the order remains in force. | Current qualifying-debt limit £50,000; strict income, asset, vehicle and residence conditions. Homeowners are not eligible. Application is through an approved adviser to the Insolvency Service, not a court. |
| Bankruptcy (England and Wales) | Formal insolvency that can discharge qualifying debts. | Assets and employment may be affected. Discharge is usually after 12 months, but income payments may continue for up to 3 years. |
| Consolidation loan | New borrowing to repay selected existing debts. | Does not write off debt. Fees or a longer term can increase the total paid; secured borrowing puts your home at risk. |
| Agreed payment break or reduced payments | A temporary arrangement negotiated with the creditor. | Interest may continue, credit reporting can be affected, and the debt remains. Terms require agreement. |
| Informal negotiation | Ask creditors for affordable payments or a settlement. | Acceptance is not guaranteed; record terms in writing. Priority bills still need separate attention. |
| Equity release | Eligible homeowners may access property value through a lifetime mortgage or home reversion. | Reduces the estate and may affect benefits or care funding. Requires specialist advice and comparison of alternatives. |
Things That Can Have a Positive Impact
Now, we need to look at all of the kinds of things that can have a positive impact on your credit score. Something we need to point out here, though, is it takes much longer to raise your credit score than it does to ruin it. One small mistake could take months to recover from. Here are some of the ways to improve your credit score.
- Reducing your debt or having some of your debt written off.
- Not utilising too much of your credit.
- Keeping older credit agreements and accounts active.
- Not missing payments.
- Being registered to vote.
- Staying at the same address for many years.
- Having errors on your credit report corrected.
- Use a credit building credit card.