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020 3150 0150 – Who Called? Stop ACT Credit Management Limited Debt

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

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· Mar 20th, 2024
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For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Do you keep receiving calls from 020 3150 0150? This number is used by ACT Credit Management Limited debt collectors.

Don’t worry; you’ve come to the right place for advice. Every month, more than 170,000 people visit this site seeking guidance on debt issues.

In this article, we’ll explain:

  • Why do you keep receiving calls from 020 3150 0150.
  • Your rights with ACT Credit Management Limited debt collectors.
  • How to deal with debt collectors.
  • Ways to manage your debt.

Research shows that 64% of people in the UK find dealing with debt collectors stressful1. So we truly understand how you feel.

Some of our team members have been in the same boat. With our experience, we’ll help you learn different ways to deal with ACT Credit Management Limited.

Let’s dive in!

Why Is 020 3150 0150 Calling?

While it’s typical to ignore calls from unknown numbers, there’s one exception you might want to consider: 020 3150 0150.

If you keep getting calls from this number, it could be ACT Credit Management Limited trying to get in touch with you.

Now, you might be thinking, ‘But I don’t remember owing money to ACT Credit Management Limited.’ No worries; this is pretty normal since ACT Credit Management Limited often handles debt collection for other companies.

You see, debt collection agencies typically buy billions of debt annually at rock bottom prices – at an average of 10p to £1! 2

You can always ask them who they’re collecting debt for. They should be able to give you answers and clear up any other questions you might have.

It’s crucial to keep in mind that you should never ignore calls from ACT Credit Management Limited or any other debt collectors. Doing so can have serious consequences.

For example, they may take you to court and file a CCJ against you, which can affect your credit rating.

Request Proof of the Debt

If you answer the call, ACT Credit Management Limited debt collectors will request you pay the full debt.

However, we recommend requesting proof of the debt initially by sending them this letter.

This step can clear up any possible errors and give you some additional time.

Keep in mind that ACT Credit Management Limited must mark a debt as settled unless they can provide solid evidence that you owe the claimed amount.

Also, they need to provide actual evidence. If they simply say that they’ve checked, and they are convinced that you owe the money, that is not good enough.

The evidence they offer should be the kind they’d need if they were taking you to court.

Check If Your Debt Is Statute Barred

Another critical factor to keep in mind is the statute of limitations on your debt.

If it’s been 6 years—or 5 years in Scotland—since you last made any payments towards your unsecured debts, with no communication with your creditor during this period, it can become statute-barred.

This essentially means you’re in the clear legally; you can’t be compelled to pay it.

However, it’s important to note that not all debts follow this rule! Debts owed to HMRC, for example, can remain enforceable for decades.

Here’s a quick checklist for you to figure out whether or not your debt is statute-barred:

  • You do not have a County Court Judgement (CCJ) registered against you by the creditor. 
  • You have not made a payment to your creditor or any debt collection agency that they may have hired in over six years. Please note that in the case of a different type of debt such as a joint debt, neither you nor your partner must have made a payment in the last six years. 
  • You (or your partner in the case of a joint debt) have not acknowledged the debt in writing in over six years. 

If you meet all of the conditions above, then the limitation period has passed and your debt is statute-barred. 

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

Your Rights With ACT Credit Management Limited Debt Collectors

It’s common for ACT Credit Management Limited debt collectors to try to intimidate you to make you pay.

However, it’s crucial to understand your rights.

Janine, our financial expert, explained that while debt collectors can visit your home for payments, they cannot come to your workplace, act threateningly, force payment, or discuss your finances with others.

If they violate these rules, you can complain.

Here’s a quick table that will help you better understand your rights when dealing with debt collectors:

Debt Collectors Can But They Can’t
Contact you by phone or mail. Call you after 9pm or before 8am.
Conduct home visits (on rare occasions) and knock on your door. Forbily enter your home, or stay if you ask them to leave.
Threaten to take you to court by suing you for payment on a debt. Harrass you, including threats of violence, repeated calls and visits, or abusive language.
Negotiate a debt settlement. Tip: make sure to get this new arrangement in writing. Visit your workplace.
Access your bank account, but only after a court judgment has been made. Take anything from your home or threaten to do so.
Sell your debt. Speak to other people about your debt without your permission.
Contact you frequently. Keep doing so if you request that they reduce communications.

Ways to Manage Your Debt

If ACT Credit Management Limited has confirmed your debt and you’re certain it’s not statute-barred, then you’ll need to settle it.

Unfortunately, struggling to keep up with payments is pretty common. In fact, research shows that in 2022, arrears on household bills increased by 68% from £1,739 to £2,920.3

So, if you find yourself in this situation, don’t worry. From what we’ve seen, ACT Credit Management Limited usually offers a payment plan to help their debtors out.

It might be a good idea to chat with them and explain your financial situation.

Just keep in mind that they’ll likely ask about your income, essential expenses, and any other debts you’ve got. It might feel a bit nosy, but they’re just trying to work out a plan that suits both of you.

Debt Solutions Worth Considering

If you’re struggling with debt, it might be worth considering a debt solution.

Debt solutions typically involve restructuring repayment plans or negotiating with creditors. Some of the available options are:

  • Debt Relief Order (DRO): Available to people with debts and little monthly disposable income. It prevents all creditors from contacting you for a whole year.
  • Debt Management Plan (DMP): Its main purpose is to agree on affordable repayment plans with creditors with the hope of reducing or freezing interest as part of the process.
  • Individual Voluntary Arrangement (IVA): It commits the debtor to pay one single monthly repayment which is then split proportionally among their creditors. The IVA lasts for a fixed period of time and any remaining debt can be wiped after this period.

Choosing the right debt solution depends on individual circumstances and the severity of the debt situation. That’s why we recommend contacting a debt charity for free and customized advice.

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

ACT Credit Management Limited – Contact Details

If you have any other questions, feel free to reach out to ACT Credit Management Limited using any of the following methods:

Address: ACT Credit Management Ltd
Bank House
7 St John’s Road
Harrow, HA1 2EE
Phone: +44 (0) 203 1500 150
Email: [email protected]
Website: https://www.actcredit.com/
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. Indebted Debt Collection Survey
  2. Jubilee Debt Campaign
  3. StepChange Personal Debt Statistics in Scotland 2022
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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.