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Excel Parking Fine – Should you Pay or Appeal? 2022

excel parking fine

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

An Excel Parking fine cannot be more than £50, but you can appeal if you think the operator got it wrong. Private parking companies manage sites for landowners and have the right to issue a Parking Charge Notice. However, they must abide by the Code of Practice.

If you are wondering if you could appeal a fine on private land or whether you’ll have to pay it, this post is for you. However, there’s more information on the subject below!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who is Excel Parking?

Excel Parking is a private company that provides parking solutions to private and commercial sectors nationwide. They are an accredited IPC member and must follow the Code of Practice when issuing Parking Charge Notices.

They have CCTV and Automatic Number Plate Recognition (ANPR) technology in many car parks they manage. But they offer other services to their customers, including kiosks and Pay & Display options.

Can a parking charge notice be enforced?

When you commit a parking infringement on private land, the operator has the right to give you a Parking Charge Notice. However, unlike a Penalty Charge Notice, the operator cannot demand payment from you. As such, they are not enforceable.

They can, however, start proceedings for the payment. And there’s no guarantee Excel Parking won’t go down this route. If they win the case, a judge will order you to pay, at which point the fine is enforceable.

Note: Receiving a Parking Charge Notice is not a criminal issue! It’s a civil case between you and the parking management company.

Moreover, you should not pay the fine without first determining whether it is yours and issued correctly.

Always verify the fine is justified before you pay.

I suggest you appeal the ticket within 28 days, the deadline allowed. However, if you deserve the fine, pay it within 14 days because you’ll pay much less when you do. It could be up to 40% less than the original amount!

Note: Don’t be too quick off the mark to pay a Parking Charge Notice. Make sure you deserve it first!

Why would you be given a Parking Charge Notice?

You could get a fine on private land for a variety of reasons. But whatever the reason, the operator has to abide by the Code of Practice. There are times when a parking fine on private land is given in error. 

The most common reasons why you’d get a fine are because you:

  • Didn’t pay, forgot to pay, or failed to display your ticket!
  • Got back to your vehicle too late, and it was well over the 10-minute grace period
  • Parked your vehicle incorrectly
  • Left your car in a bay designated explicitly for families with children and the disabled

Unfortunately, you may have to pay when you get an Excel Parking fine for any of the above. There may not be a way to get out of it. But, as mentioned, by paying within 14 days, the amount you’ll pay is significantly less!

When can I appeal a fine on private land?

You have the right to appeal an Excel Parking fine as soon as you are given one. But you must prove your case! The deadline for making an appeal is 28 days from when the fine was issued. So don’t wait too long if you feel the fine was incorrect or unfair!

There’s an option to appeal the fine on the Excel website, which looks very official. But remember, this is a civil matter between you and the operator. You’ll need the ticket ‘serial number’ and your car registration details when you appeal online.

I suggest you challenge the fine if any of the following applies:

  • You broke no rules when using the car park
  • The signs and markings in the car park were unclear or faded
  • The parking fine was sent to you in the post over 14 days after you parked at the location
  • You tried to pay, but the machines were not working
  • You got a fine that was over £50 (the capped limit is £50)
  • You had good cause to be late back to your vehicle. Maybe you are disabled, pregnant, or you had a young child with you. There are UK laws that protect you from being discriminated against!
  • You were waiting for a vehicle recovery vehicle because your car broke down
  • You got back to the car park 6 or so minutes later and found you had a fine
  • The fine was sent by mail, but no signs indicating there was surveillance technology in the location

Do NOT ignore the fine. Either pay it or appeal it!

Should I provide evidence when I appeal a fine?

Appeals are stronger when there is evidence, but you are not obliged to prove your case. However, when you can show the operator was wrong, your appeal will be strengthened by supporting evidence.

This could be:

  • Receipts and correspondence linked to your case. This could be letters from Excel Parking and receipts from a vehicle recovery firm
  • Photos of where you were parked, the ticket machine, the bays, signs and the parking fine you received

If you have any witnesses, provide the information to the operator! The more proof you have, the better the appeal’s outcome could be.

What’s an appeal process?

You should take the matter up with Excel Parking in the first instance. Fill out their online appeal form. And wait for their reply. The operator should get back to you without too much delay. Plus, everything goes on hold when you appeal an Excel Parking fine!

What happens when an appeal is rejected?

If Excel Parking rejects the appeal, you’ll be notified in writing. The operator is also obliged to offer advice on how to file a further appeal with the Independent Appeals Service POPLA.

Note: It costs nothing to appeal to an operator or POPLA.

What is a 10-minute grace period?

The IPC Code of Practice clearly states that accredited operators must give motorists an extra ten minutes after their ticket expires. This is a mandatory 10-minute grace period.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Excel Parking fine – Should You Pay or Appeal?

It depends on whether you deserved the parking charge or feel it was wrongly given. You have every right to appeal a fine, and I suggest you do if the operator is at fault.

However, if the fine is correct and the operator abided by the Code of Practice, you may have no choice but to pay. Excel could send debt collectors to you if you ignore the fine and any correspondence. They could start legal proceedings, and if they win, you’ll have to pay. Plus, you’ll have a CCJ on your credit record.

Thanks for reading this article on Excel Parking fines and whether to pay or appeal. Remember, you have the right to contest the fine if it was wrongly given!

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