Addressing your debt on your own can be an overwhelming task, especially if you’re not well-versed in how debt payoff works. 

This is why it can be a good idea to seek debt advice from a professional and get some guidance on what steps you should be taking. 

In this post, I’ll be detailing where you can get debt help in the UK and what are some things you should look out for when looking up information on how to pay back your debts. 

Where can I Get Free Debt Help? 

When looking for debt advice, it’s crucial that you seek it from an agency that does not charge you for their services. 


Many private debt advisers and debt management companies will charge you for their debt advice. It’s obviously not a good idea to rack up debt advice fees when you’re already struggling to make your debt repayments. 

This is why I always advise people to seek debt advice from independent debt charities that are operating in the UK. 

They have professionals who are sympathetic, understanding and thorough with their approach. Not to mention, they don’t charge you for their services. 

Some independent debt charities that you can seek help from include: 

money advice service financial conduct authority citizens advice advisers

What are Some Aspects that a Debt Charity could Help Me with? 

Seeking debt advice can be beneficial for a number of different aspects. 

A debt professional will know what approach to take given your unique financial situation. Not only will they provide you with a quick way of dealing with your debts but it’ll also be an approach that will cost you the least amount of money. 

They might turn you onto a debt solution which you may not have been aware of or on the other hand, they might help you budget in a way so that you wouldn’t even need a solution to take care of your debts. 

Other ways in which debt charities can help you include: 

  • Helping you prioritise your debts. There are many different types of debt and they vary in terms of severity if you were to miss payments to them. This is why it’s important to prioritise payments to your debt(s) in a way so that the one with the direst consequences gets dealt with first. 
  • Assisting you in creating a budget for your household. Taking control of your finances should be the first step towards your journey to becoming debt-free. You can get free debt advice from a professional about how to organise your budget and stick to it. 
  • Helping you decide how you’re going to pay off or write off your debt(s). There are several debt solutions available to you in the UK. Thus, making the right choice about which debt solution to go for can decide whether you become debt-free or stay in debt forever. You can get free debt advice about which solution would be most suitable for you. 
  • Negotiating with creditors on your behalf. Your creditors are the primary source of stress when it comes to debt management and paying back the money you owe. If you choose to enter into a debt solution with the help of a debt charity, they will do the negotiating for you. Once a solution is put in place, you will have little to no interaction with your creditors. 

What Are Some Things I Should Keep in Mind when Seeking Free Debt Advice? 

Obtaining debt advice from a debt charity is definitely the way to go. That being said, there are certainly some things which you should keep in mind during your first meeting with a debt adviser. 

These are: 

  • Always check that the adviser you’re consulting with is qualified to give you the debt advice you need. All financial advisers must have a level 4 (or above) of the National Qualifications and Credit Framework. They also must have a Statement of Professional Standing (SPS) and must be registered with the Financial Conduct Authority (FCA).
  • Note down everything you feel that is important that is said during the meeting. This will give you a clear record of everything that was discussed.
  • Don’t be afraid to ask a lot of questions. Make sure you understand everything that is being told to you. Ask the adviser to repeat himself or elaborate if you didn’t understand something he/she said to you.
  • Take your time. You don’t have to jump into any decision immediately. You can take time to think it over or even consult with another adviser if you want. 
  • Be mentally prepared to answer questions about yourself honestly. Always remember to be honest about everything the adviser asks you. If you lie about your situation, the adviser may suggest something that isn’t suited to your actual circumstances. As a result of this, you may end up making your finances even worse. 
  • Ensure that any personal information you provide to the debt advisor is kept confidential and isn’t used for marketing purposes, etc. 

Debt Management Plans and Debt Charities

Debt charities such as Stepchange Debt Charity and National Debtline can both help you set up a debt management plan for free. Debt management plans are one of the more flexible debt solutions available in the UK.

A debt management plan would involve you paying back your debt(s) to your creditors in the form of monthly payments until the entirety of it is paid off. 

The amount of money you pay as part of your monthly payments will be determined by how much you can afford. 

Advisers in debt charities will help you negotiate with your creditor(s) and ensure that you are treated fairly throughout the process.

Once the debt management plan is set up, they will also help you manage it all the way to the end. They will also give you debt advice throughout the process to ensure that the debt solution is a success.

Conclusion 

While you may feel that you have everything under control, debt can quickly get out of hand if you don’t address it properly. 

This is why seeking free help from reputable charities can definitely help you immensely when it comes to paying off the money you owe. 

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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