New Generation Parking Management – Pay or Appeal?
Are you unsure about your New Generation Parking Management fine? Do you wonder if you should pay or appeal?
You’ve come to the right place. Every month, more than 130,000 people visit our website for advice on fines and parking tickets.
In this simple guide, we’ll explain:
- What New Generation Parking Management Ltd is
- The laws around New Generation Parking fines in 2023
- If you must pay New Generation Parking fines
- How to appeal a New Generation Parking fine
- Ways to avoid a New Generation Parking fine
The DVLA report that over 11 million parking tickets were issued last year, which is up by 29% year on year!1. So you’re definitely not alone.
We know that getting a private parking fine can be worrying. Don’t worry, we have lots of helpful tips and examples to guide you.
Not sure what to write in your parking appeal?
You don’t need to start with a blank page.
We’ve created a free parking ticket appeal letter template that gives you a clear structure to follow.
Free editable parking appeal letter template from MoneyNerd.
Do you have to pay them?
Only an order from the court can force you to pay a New Generation Parking Management parking ticket. The reason only a judge can make you pay is that Parking Charge Notices are not real fines that are automatically enforceable, like a council parking ticket.
This means you’ll only be forced to pay the ticket if New Generation Parking Management pursues you with legal action. This creates a new important question…
Can they take you to court?
Maybe but maybe not.
It’s not possible to know whether New Generation Parking Management will take you to court. They are likely to threaten you with litigation, even if they have no intention to do so. This is because even the threat of legal action is usually enough for some drivers to panic and pay, understandably.
If they don’t take you to court you will get away without ever paying. But if they do take you to court and win, you’ll be forced to pay and could incur additional expenses.
What’s Included in the Free Appeal Template
A clear structure
The template gives you a simple framework for putting your parking appeal together, so you don’t have to work out what to write from scratch.
What you’ll add
- Your parking charge details
- Why you’re appealing
- Any relevant evidence
- What you want the parking company to do
Easy to adapt
Just replace the sections in [square brackets] with the details of your own situation and edit the wording where needed.
You’ll get the template by email so you can save it, edit it and use it when you’re ready.
Free parking appeal letter template from MoneyNerd.
How to challenge a fine
The RAC found that the number of parking tickets being issued is up by nearly 30%! The report also found that misleading and deliberately confusing signage in private car parks is part of the problem.2
So, if you think the parking ticket is unjust, you don’t have to ignore them and be prepared to fight back if the matter goes to court.
You can lodge an appeal directly with the company. Keep in mind that Janine, our financial expert, advises to formally appeal a parking ticket within 28 days of receipt, providing evidence such as a photo of your car’s registration number if the PCN is incorrect.
You can upload your written appeal along with accompanying evidence to support claims on the New Generation Parking Management website. The online portal to appeal is here, and you will need your PCN number to start.
If you don’t get a response within 56 days, the appeal is judged to be accepted.
Appeal Process Steps
Here’s a quick explanation of the steps you should take to appeal your New Generation parking ticket. If you’d like to learn more, don’t forget to read our complete guide.
| When | Action |
|---|---|
| On receiving a council PCN | Read the notice, keep it, gather evidence and note all payment and challenge deadlines. |
| Windscreen or handed-to-driver PCN | An informal challenge may be available before the Notice to Owner. Early challenge can preserve a discount under the authority’s policy; 14 days is not a universal final appeal deadline. |
| Postal PCN or Notice to Owner | Normally make formal representations within 28 days as stated on the notice. Do not assume there is an extra informal stage. |
| Representations rejected | The Notice of Rejection explains how to appeal to the appropriate independent tribunal, normally within 28 days. |
| Appeal unsuccessful | Pay by the deadline given in the decision or obtain advice on any available review. Further statutory charges can follow if you do neither. |
| Other ticket type | Private parking charges and FPNs use different procedures; follow the actual notice. |
Further guidance: Traffic Penalty Tribunal; Citizens Advice.
Appeal denied – what now?
Escalating the appeal is possible if it gets rejected. As a member of the IPC, all escalated appeals must be directed at the Independent Appeals Service. Your escalation must be made within one year of the incident, usually sooner. This service is free of charge.
Feel more confident before you send your appeal
Writing a parking appeal can be difficult when you’re not sure what to include or how to structure it.
Our free template gives you a clear starting point, helping you:
- Set out what happened clearly
- Explain why you’re disputing the charge
- Include the important details
- Avoid starting from a blank page
Simply adapt the template to your own circumstances before sending it.
Free parking appeal letter template from MoneyNerd.
Online customer reviews
As is the case with many car park operators, New Generation Parking Management has a lot of negative reviews online. Read some examples here:
“If only I could leave no stars, one seems too generous! Had to pay a fine – bit harsh as was parked in a spot for restaurant patrons and hadn’t realised I had to register the fact with the restaurant. They claim they sent me a letter prior to a ‘final reminder’ (totally untrue) which in their deluded minds meant I was too late to appeal the claim.”
- Sabby Robinson (Google review)
“The signage at Ely Valley Rd shopping centre in Talbot Green is INCREDIBLY unclear. At no point did I see a sign state that it was 30 minutes max stay. Apparently, I exceeded the stay by 15 minutes and a few days later I then receive a fine of £60. There’s no sympathy with this company.”
- Georgia C (Google review)
Ready to appeal your parking ticket?
Don’t start with a blank page.
Get our free parking ticket appeal letter template and use it as the starting point for your response.
Add the details of your parking charge, explain why you’re appealing and adapt the wording to your circumstances.
We’ll send the template straight to your email.
Free parking appeal letter template from MoneyNerd.
References
