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New Generation Parking Management – Pay or Appeal? 2022 Laws

HomePrivate Parking FinesParking TicketsNew Generation Parking Management – Pay or Appeal? 2022 Laws
new generation parking management

Is a New Generation Parking Management fine really something you have to pay? Is it even considered a fine at all? 

These are just two of the important questions we’ve answered about New Generation Parking Management. You need to know this! 

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

What is New Generation Parking Management Ltd?

New Generations Parking Management Limited is a car park management company specialising in CCTV solutions. They provide services to other businesses looking to improve the operations of their car park while also deterring car parking abuse, i.e. people not paying for parking. 

New Generation Parking Management will provide services to these businesses to help identify drivers who don’t pay or overstay. They will then issue private parking tickets to penalise the driver and deter future parking breaches. 

Is New Generation Parking legal?

The services provided by New Generation Parking Management are completely legal. And the company is a member of the International Parking Community (IPC). 

These types of services are often provided to private businesses from different car park operators. The clients benefit because they usually get free car park management in return for allowing the company to keep the profits made from issuing parking tickets. It’s mutually beneficial to both businesses. 

What are New Generation parking fines?

New Generation Parking Management parking fines are officially Parking Charge Notices. These are typically issued to drivers who use their car park when they a) don’t pay, b) overstay, c) fail to register in a free car park, or d) park somewhere which isn’t a designated parking bay.

The Parking Charge Notice can be left on the vehicle for when the driver returns, but it can also be sent to the registered owner of the vehicle, as recorded with the DVLA. It’s usually sent in the post when the incident is caught on CCTV. 

The registered owner would have an opportunity to state they weren’t the one who was driving at the time and give the actual driver’s contact information. If they don’t they can be chased for payment instead. 

How much does a Parking Charge Notice cost?

Parking Charge Notices currently cost up to £100 with a 40% discount if the driver pays the ticket within two weeks of the incident. 

However, changes to the law will reduce the maximum amount a Parking Charge Notice can cost as of some time in 2023. The new Parking Charge Notice cap will be slashed to just £50 in the majority of cases. 

New Generation Parking Management reviews

As is the case with many car park operators, New Generation Parking Management has a lot of negative reviews online. Read some examples here:

“If only I could leave no stars, one seems too generous! Had to pay a fine – bit harsh as was parked in a spot for restaurant patrons and hadn’t realised I had to register the fact with the restaurant. They claim they sent me a letter prior to a ‘final reminder’ (totally untrue) which in their deluded minds meant I was too late to appeal the claim.”

  • Sabby Robinson (Google review)

“The signage at Ely Valley Rd shopping centre in Talbot Green is INCREDIBLY unclear. At no point did I see a sign state that it was 30 minutes max stay. Apparently, I exceeded the stay by 15 minutes and a few days later I then receive a fine of £60. There’s no sympathy with this company.”

  • Georgia C (Google review)

Do you have to pay New Generation Parking Management?

Only an order from the court can force you to pay a New Generation Parking Management parking ticket. The reason only a judge can make you pay is that Parking Charge Notices are not real fines that are automatically enforceable, like a council parking ticket.

This means you’ll only be forced to pay the ticket if New Generation Parking Management pursues you with legal action. This creates a new important question…

Does New Generation Parking take you to court?

Maybe but maybe not. 

It’s not possible to know whether New Generation Parking Management will take you to court. They are likely to threaten you with litigation, even if they have no intention to do so. This is because even the threat of legal action is usually enough for some drivers to panic and pay, understandably. 

If they don’t take you to court you will get away without ever paying. But if they do take you to court and win, you’ll be forced to pay and could incur additional expenses. 

How to appeal to New Generation Parking

If you think the parking ticket is unjust, you don’t have to ignore them and be prepared to fight back if the matter goes to court. You can lodge an appeal directly with the company, but the appeal must be made within 28 days of the PCN issue date and it must be made in writing. 

You can upload your written appeal along with accompanying evidence to support claims on the New Generation Parking Management website. The online portal to appeal is here, and you will need your PCN number to start. 

If you don’t get a response within 56 days, the appeal is judged to be accepted. 

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

GET STARTED

New Generation parking fine appeal denied

Escalating the appeal is possible if it gets rejected. As a member of the IPC, all escalated appeals must be directed at the Independent Appeals Service. Your escalation must be made within one year of the incident, usually sooner. This service is free of charge.

Should you appeal or pay? 

Only you can make your mind up and decide to ignore, pay or appeal. Consider the risks with each of them and the strength of your arguments. It’s best to pay early if that’s your plan, so you can receive a minimum of a 40% discount.

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