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Secure Parking Solutions – Should you Pay or Appeal

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Secure Parking Solutions is a private operator, and when you break their ‘rules’, you could get a Parking Charge Notice. You may ask whether you should pay or appeal the fine. The answer is never simple, but maybe you could when an operator fails to follow the Private Parking Code of Practice!

I look at when you should pay or appeal a Secure Parking Solutions fine. First, I will explain why you could contest the fine if you think it’s unfair. Then I explain what happens when you don’t pay a legitimate Parking Charge Notice and how to avoid things going too far. Read on to find out more about Secure Parking Solutions fines!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Are private parking charges enforceable?

Parking Charge Notices are not official fines. Instead, they are invoices raised by private companies for breaches in their contracts. You agree to their rules every time you park a vehicle in a private car park. These rules must be visible on the car park signs.

Private parking operators don’t have the right to legally ‘demand’ a payment from you. Moreover, Secure Parking Solutions may issue a ticket for minor offences, and if they don’t follow the Code of Practice, you should challenge the fine!

The fine is not enforceable until the case goes to court and a judge orders you to pay. But when you think it’s wrong, follow the appeal’s process. Secure Parking Solutions is a BPA member, and therefore, you have the right to appeal a ticket. Plus, it’s free to file an informal appeal!

Who is liable for a Parking Charge Notice?

The registered keeper is liable for paying a Parking Charge Notice. If you are the owner and registered keeper of a vehicle and get a ticket, you may have to pay unless you challenge the fine because you weren’t driving at the time.

If someone else was driving your vehicle at the time, you should contact the parking operator and let them know. Importantly, you must reply to the Notice to Keeper within 28 days to prevent things from going any further.

You need to give the operator the following information:

  • The driver’s name
  • Their address

In theory, once you have provided the info in the timeframe, Secure Parking Solutions should contact the driver and request they pay the fine. It is called a ‘transfer of liability‘.

If you call the operator, make sure you note down the name of the person you speak to and the date of the call. You may need this as evidence if you file an appeal.

When you send a letter to the operator, make sure it’s sent ‘recorded delivery‘. Like this, you know they got it!

When you don’t provide the information in time, a parking operator can chase you, the registered owner, for payment.

What is the best excuse to appeal a parking ticket?

A Parking Charge Notice is a civil matter. Unlike a Penalty Charge Notice, a private landowner or operator must start legal proceedings to recover the money from you. However, there are times when appealing a Parking Charge Notice is definitely worth considering.

Private operators must follow the Code of Practice when they are BPA members. Secure Parking Solutions is a member of the association. If any of the following applies to your case, you may want to appeal the fine:

  • The Parking Charge Notice was sent to you over 14 days after the alleged offence
  • You were parked correctly
  • Bay markings and car park signs were not clearly visible
  • The Parking Charge Notice was over £100
  • You were not the driver when the Parking Charge Notice was issued
  • You couldn’t get back to your car in time for a valid reason
  • Your vehicle broke down, and you were waiting for assistance
  • A 10-minute grace period was not given before the ticket was issued

It’s also noteworthy that you could challenge the fine if you get a Parking Charge Notice in the mail, but the car park did not have signs saying there was CCTV or ANPR in operation.

What is the BPA grace period?

Since 2015, the BPA Code of Practice has established a 10-minute grace period in its guidelines. As a BPA member, Secure Parking Solutions must abide by this rule. At the end of a parking period, you’re allowed 10 minutes extra before an operator can issue a Parking Charge Notice.

It’s a mandatory grace period that all BPA members must follow!

You can contest the fine by filing an appeal when you get a ticket and are not given the 10 minutes extra. Plus, filing an informal appeal costs you nothing and must be done before taking the matter to a tribunal!

Secure Parking Solutions parking charge notice appeal process

You have 28 days to appeal a Parking Charge Notice with a private operator. You must have the following information when you file your appeal with Secure Parking Solutions:

  • The ticket number
  • Your reason for challenging the ticket
  • Witness statement (if you have one)

You should also send the appeal by registered post! Secure Parking Solutions is a British Parking Association (BPA) member. They must, as such, abide by the BPA appeals process.

The Parking Charge Notice will be cancelled if the operator upholds your appeal. However, consider appealing through POPLA if the operator rejects your appeal.

Worth noting:

Under paragraphs 2 to 12 of Schedule 4 of the Protection of Freedoms Act 2012, the law covering the recovery of Parking Charge Notices only requires an operator to:

  • Give notice to the Keeper of the vehicle
  • To tell the driver, and
  • Give the notice to them

Can you get taken to court for a parking ticket?

When you don’t pay a Parking Charge Notice and don’t file an appeal, the operator could take you to court. When they do, and they win, you’ll have to pay the fine. My advice is ‘don’t ignore a Parking Charge Notice!’

Worth noting: A private parking operator is liable for their solicitors’ costs no matter the outcome! Plus, it is not always commercially viable for parking companies to pursue a defended claim.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Do private parking tickets affect credit?

The Parking Charge Notice itself will not affect your credit score. But when you don’t pay or appeal and you don’t pay a court order to settle the fine, it will! You’ll get a CCJ lodged against you. Plus, the report remains on your credit history for up to six years. It will affect your ability to get a credit card, loan, or mortgage.

Worth knowing – when you make an informal appeal of a Parking Charge Notice, the operator cannot issue any proceedings against you during the process!

Thanks for reading my post on Secure Parking Solutions, should you pay or appeal. I hope the info I provided helps you decide whether to challenge the fine or not!

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