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Daniels Silverman Debt Collectors – Should You Pay?

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
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Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 6th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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Daniels Silverman Debt Collectors

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

If you’ve received a letter from Daniels Silverman Debt Collectors, you might be feeling worried and unsure about what to do next. Don’t fret; you came to the right place for information.

Every month, over 170,000 people come to our website for advice about debt issues, so you’re not alone.

In this article, we’ll help you understand:

  • Who Daniels Silverman are and why they might be contacting you.
  • How to check if the debt they say you owe is really yours.
  • What to do if you don’t owe the money.
  • Your options for paying back the debt, including setting up a repayment plan.
  • How you might write off some of the debt.

We know it’s tough dealing with debt collectors. Some of our team had the same experience, so we understand how it feels. We’re here to share information that can help you figure out your next steps.

Let’s dive into how to handle Daniels Silverman Debt Collectors and manage your debts better.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

What are the next steps?

The first step is to ensure the debt is yours. Verifying debt with Daniels Silverman or even just proving the legitimacy of a debt is a step that too many people skip!

The letter should state the company Daniels Silverman are working on behalf of. If you do not remember the debt, it might be worth checking with Experian or another credit agency to see if the debt is registered on your credit file.

If you are unsure about the debt, you can ask Daniels Silverman for proof that you are liable. You can write to them using my free ‘prove it’ letter template.

If it has been 6 years – or 5 years in Scotland – since you last paid towards your unsecured debts and you have not written to your creditor about your debt during this time, it is statute-barred.

Statute-barred debt in the UK means that the debt is not enforceable. It still technically exists, and you still technically owe the money, but there is no legal way for you to be forced to pay or for the debt to be enforced.

Keep in mind that not all debts become statute-barred!

Any HMRC debts, for example, will stay enforceable for decades. Any debt that had a County Court Judgement (CCJ) attached to it during the 5 or 6-year window it will be enforceable for the duration of the CCJ. 

If your debt is statute-barred, you can use my free letter template to write to Daniels Silverman and explain the situation.

If you are unsure about the status of your debt, you can contact a debt charity for some advice. Their advisors will be able to look at the debt in question, determine its status, and advise you on your next steps.

I don’t recommend writing to anyone about your debt unless you are certain of its statute-barred status. Writing about your debt can reset the 5 or 6 year timer – you don’t want it to become enforceable just before it becomes unenforceable!

In these cases, phone calls are your best bet as they won’t have an impact on the status of your debt.

» TAKE ACTION NOW: Fill out the short debt form

What if you don’t owe the money?

If you don’t recognise the debt, it may belong to someone at the same address, or it may be an error. If Daniels Silverman can’t prove the debt, they will need to mark it as settled. They cannot keep chasing you for debt they can’t prove.

And mistakes happen more often than you might think! Take a look at this example:

As I have mentioned above, requesting proof is the best place to start if you don’t think that the debt is yours. You can use my free letter template for guidance if you need it.

You are under no obligation to pay for a debt unless it can be proved that it is yours.

Should You Pay It Back?

It is not advisable to ignore any debt, and if you can pay it back, you should. The consequences of ignoring debt can get very serious very quickly, and there is an impact of unpaid debts on your credit score.

Most debt collection companies will agree to even a small amount as long as you are not able to pay any more than this. It is always better to pay something than to pay nothing at all.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

How to Make Repayments to Daniels Silverman

If you owe the money, you will need to come to an arrangement with Daniels Silverman to pay it back.

You would need to work out a realistic repayment plan by analysing your outgoings and incomings and ensuring you can afford to make the payment. Prioritising bill payments will stop you from getting into further trouble! It is important that you pay the most essential bills first, including your rent and utility bills.

Although it is important to pay your debt, it is essential to keep a roof over your head and to ensure you have heating and hot water. If you can only make small payments, they may ask to see a statement of your incomings and outgoings, as most debt-collecting companies have a certain expectation of how much they expect debtors to pay each month. If you are looking to pay below this threshold, they may want proof that this is all you can afford.

What If You Can’t Pay It Back?

If you can’t afford to pay Daniels Silverman, you may need to consider a debt solution. There are several debt relief options in the UK so don’t panic!

There are several different debt solutions available, so I recommend seeking help from debt charities as soon as possible. Their advisors will be able to look at your finances in detail and help you work out which debt solution will work best for you.

I have linked a few charities that offer these advisory services for free below.

Debt Management Plan (DMP)

A DMP is an informal debt solution that lets you pay off your debts via a single monthly payment.

Because it is informal, it is not legally binding so you are not tied into a DMP for a minimum number of payments.

Individual Voluntary Arrangement (IVA)

An IVA is a formal agreement between you and your creditors. You agree to pay a monthly sum that is distributed amongst your debts, and your creditors agree not to contact you during your IVA.

IVAs typically last for 5 or 6 years, and any outstanding debt is wiped off when it ends.

Keep in mind that IVAs are not suitable for everyone. You need to owe several thousand pounds to more than one creditor to be eligible. You also need to demonstrate that you have some disposable income every month.

Trust Deed

IVAs are not available in Scotland. Instead, you will need to opt for a Trust Deed.

Trust Deeds work in the same way as an IVA – you pay an agreed sum each month that is shared amongst your creditors, they can’t contact you, and any leftover debt at the end of your Trust Deed term is written off.

Debt Relief Order (DRO)

A DRO is a good option for those facing financial hardship with no assets and little income.

For 12 months, you make no payments, but your creditors freeze your interest and don’t contact you.

If your finances haven’t improved during this year, you may be able to write off your unsecured debts.

Bankruptcy

If you have debts but no realistic possibility of ever paying them off, you may need to declare bankruptcy.

Bankruptcy has an unfair stigma attached to it as it may be your only way of getting a financial fresh start. That said, it is a serious financial situation that should not be taken lightly.

Sequestration

Sequestration is the Scottish version of bankruptcy.

If you have little income and no valuable assets, you may be able to apply for a minimal asset process bankruptcy (MAP). A MAP is a quicker, cheaper, and more straightforward version of sequestration, so worth considering.

Case Study

There is a case study on Money Saving Expert which talks about cancelling a direct debit with the bank, but not letting the original creditor know. In this case, the money is still owed, and Daniels Silverman have the right to chase it. If you have any uncertainty about your debt, ask them to send a confirmation in writing, including a breakdown of the costs and any charges associated with it. There is also another case study around a car parking ticket which is worth reading to understand what other consumers are dealing with in relation to Daniels Silverman.

You will notice that many responses are advising the contributor to ignore the letter, and in fact, to ignore letters from debt collectors in general. It is important that you do not do this. The simple fact is that the debt has been passed by another company to Daniels Silverman, and this is the company you owe the debt to. If you ignore debt collecting agencies, your debt will be registered on your credit file, and this will impact your credit rating. The result of this is that you will struggle to get credit in the future. You may need a loan in the future, or you might want to get a mortgage, and the more you ignore debt, the further your credit rating will be affected. If you don’t recognise the debt, then of course, you should get written confirmation and proof of this. You should always contact Daniels Silverman though or the company you owe the original debt too, otherwise the situation will get worse.

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Staying On Top Of Your Debts

One of the hardest parts about being in debt is that the industry isn’t at all transparent.

One common tactic used by Debt Collectors is contacting you under multiple names and addresses.

Sometimes, it’s for practical reasons, but even then it can be confusing and intimidating. So it’s important to try to keep a level head and research what’s going on. 

Some of the biggest debt collectors in the UK operate under multiple names. 

  • Robinson Way will sometimes contact you under the name Hoist Finance. 
  • Cabot Financial Group recently bought Wescot Credit Services
  • Credit Style communicate as both Credit Style and CST Law. 
  • Lowell Financial also owns Overdales and collects debts under both names. 

In fact, in the case of PRA Group, they’ve been known to use multiple company names. As you can see in the image below.

debt collector names

If you’ve been contacted by a debt collector recently, it’s worth going through your post and emails to check that you haven’t missed anything, just in case they’ve started writing to you under a different name.

How do I Complain About Daniels Silverman Debt Collectors?

If you think that Daniels Silverman has been unreasonable or behaved inappropriately, you can make a complaint. You can also make a complaint if you feel that they have broken any of the Financial Conduct Authority’s (FCA) guidelines.

Make your first complaint to Daniels Silverman directly so that they have the chance to sort out the issue themselves. If you feel that they have not taken your complaint seriously enough or have not addressed your issue properly, you can escalate matters.

You can make any secondary complaint to the Financial Ombudsman Service (FOS). They will investigate and, if your complaint is upheld, Daniels Silverman may be fined. You could even be owed compensation.

Daniels Silverman Contact Details

Company Address: Daniels Silverman Limited Pickerings Road, Halebank Industrial Estate
Widnes, Cheshire, WA8 8XW
Phone Number: 0800 953 3632
9am to 5:00pm (Monday to Friday) excluding bank holidays
Website: https://www.danielssilverman.co.uk/
Email: [email protected]

FAQ’s on Dealing with Debt from Daniels Silverman

It is worrying to deal with debt, and if you have received a debt letter from Daniels Silverman, you probably have a lot of questions. These are some of the most common questions and answers about dealing with this debt.

Will Daniels Silverman be able to Access my Property?
Debt collection agencies have the responsibility of collecting debt on behalf of other companies who the debt is owed to. They do not have any rights to access your property. If they suggest entering your property, they are breaking the law, and in this case, you may want to contact the police to report the threatening behaviour.
Can Daniels Silverman Discuss Debt with a Family Member?
Debt collectors can contact a family member to try and locate you, but they are not allowed to discuss your debt. Your debt is confidential, and they should not speak to anyone other than yourself about the debt. You may give them permission to discuss the debt with someone else, but they should not take it upon themselves to do so.
I Do Not Want Contacted by Phone, What Can I Do?
Some people prefer to be contacted by email or letter about their debt. If you have a preference, you should discuss this with Daniels Silverman in the first instance. They should be willing to contact you in whichever way suits you best
Is it Better to Pay the Full Balance or Pay in Installments?
It is always preferable to pay off the balance of outstanding debts, including that of Daniels Silverman, but you should not do this if it is to the detriment of other essential bills. You should always pay your rent and electricity/gas bill before you pay anything else. If you can pay the full amount without leaving yourself out of pocket, you should do this. Not only will it help your credit rating, but it will also save you the hassle and stress of being contacted by Daniels Silverman.
Could I Negotiate a Lower Payment?
This is not something people usually consider, but most debt collecting agencies will be willing to do this, and it is always worth asking the question. Speak to Daniels Silverman and ask if you can negotiate a lower payment. They will usually only consider this if you are making a one-off payment, rather than if you want to pay in instalments.
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.