Wescot Debt Collection – Don’t Pay Them, Read Why Here

Wescot Credit Services Debt

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You Might Not Have to Pay Wescot Debt Collection!

If you’ve been contacted by Wescot Debt Collection by phone, email or letter I sympathise with your situation. They’re not a nice company to deal with and will eventually take you to court. In this guide, I’ll show you exactly what steps you can take to significantly reduce the debt or even write it off!

Wescot Credit Services Debt Collectors

Who are Wescot Credit Services?

Wescot offers debt recovery services to clients throughout the UK. The company’s clients include large banks as well as telecoms providers and credit card providers. The company is registered and regulated in the UK.

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Learn how to fight back!

Why you are being contacted by Wescot Credit Services Debt Collectors?

Make no mistake – the debt collection business is huge. Debt collectors like Wescot Credit Services Debt Collectors come in several forms; many debt collection agencies are independent businesses; some may also be a business arm of a creditor such as a credit card company (sometimes hiding their real identity – see below); there are even individual sole trader debt collectors.

wescot case study

Independent debt collection agencies and sole trader debt collectors business model relies on purchasing debt at a fraction of its face value, possibly for as little as 20% of the face value, and making a profit by collecting all or a proportion of the debt. There are few morals involved; as far as they are concerned it is you who ran up the debt and you who is responsible for repaying it. They care nothing about you and your personal circumstances. Simply put, they tend not to be nice people. The Office for Fair Trading (OFT, 2010) acknowledged that such poor practices “appear to be widespread”.

If Wescot Credit Services did not follow any of the new laws, then you could claim for a refund

Full Refund
Check if you really owe the money!

Check if you really owe the money

Is the debt money you really owe? The first thing to establish is where the debt has originated and how much you really owe. It is quite likely that the original debt, if there was one, has been inflated by various charges and interest, and could be substantially more than you believe you owe.

You should write to Wescot Credit Services Debt Collectors and demand a copy of your original credit agreement. If they are unable to provide this you have no obligation to make any payment to them.

Follow my ‘prove it’ guide with letter templates and get them to prove that you owe the money.

Write off up to 75% of your debts

My 4 question debt calculator will tell you if you’re eligible.

What is the total amount of your debt?

Can pay but won’t pay?

If you really do owe the money, then the road of least resistance is to repay the debt if you are able to do so, but if you can’t afford to repay it, or if doing so would prevent you from servicing more important credit such as your rent or mortgage, then try to make some arrangement with Wescot Credit Services Debt Collectors, perhaps offering them a partial repayment.

How debt collectors can ruin your life

How debt collectors can ruin your life

It isn’t unusual for debt collectors to employ questionable tactics that may or may not fall foul of the law. This might include pressuring and bullying threats, frequent phone calls sometimes made to your workplace and empty threats.

Being pursued by Wescot Credit Services Debt Collectors could have a devastating effect on your life, leading to emotional distress, mental illness, and even suicide. According to the debt support trust, almost half of people who struggle with debt at some point consider suicide, and it was recently reported that a coroner raised concerns over debt-collection agency’s practices following the suicide of a debt-ridden courier. In their report into mental health and the credit industry (Walker et al, 2012) researchers from Brighton University concluded: “Debt clients frequently feel humiliated, disconnected and entrapped, with the process of debt collection having a clear impact on people’s mental health”. They called upon the government to tackle the problem of irresponsible lending and intimidating collection tactics.

SLL Capital and the Law

Wescot Credit Services Debt Collectors and the law

The Office for Fair Trading (OFT, 2012) has published a set of guidelines for the debt collection business. To summarise these, Wescot Credit Services Debt Collectors should:

  • Treat debtors fairly and not use aggressive practices, coercion, deceit, or be oppressive, unfair, or improper
  • Be transparent and provide clear information that is not confusing or misleading
  • Be considerate towards debtors experiencing difficulty
  • Act proportionately taking into account debtors’ circumstances.

If you are being intimidated by Wescot Credit Services Debt Collectors who are not abiding by these guidelines, then you have a good case for reporting them to the OFT which has the power to remove their license.

To make a complaint about Wescot Credit Services Debt Collectors, you can use this online complaint form.

Some debt collectors pretend to be an external agency when in fact they are a business arm of the company you owe money. That is a clear case of deceit, though they are likely to claim that this information appears in the small print.

Understand how they operate

Understanding how Wescot Credit Services Debt Collectors operates

Understanding how debt collection agencies operate can help you defend yourself against them.

They are on a bonus

The Wescot Credit Services Debt Collectors agents who phone you are likely highly incentivised and are expected to collect a specified minimum amount of money per hour. Usually, there are daily and monthly bonuses and each collection they make contribute to that bonus. Hence, they will do what they can to collect some money rather than record a “No Payment” call, including making intimidating and threatening behaviour.

The lesson here is if you are able to be strong and stand up to threats from Wescot Credit Services Debt Collectors, knowing that their threats are empty, you can to some extent turn the tables. Keep them talking but just don’t pay. You will still owe the money, but at least you won’t have to pay that day.

Automated call technology

You might be tempted to simply not answer calls from Wescot Credit Services Debt Collectors, but when this happens agencies often employ automated call technology that will attempt to phone you say every half hour until you do eventually answer. Sometimes if you do pick up the call is silent; the calls are simply being made to intimidate you.

If this happens to you make a note the frequency of the calls. Such behaviour on the part of the debt collectors is in clear breach of the OFT guidelines. Tell the agent that you will be reporting them to the Financial Ombudsman.

The best way to contact the Financial Ombudsman is by phone on 0800 023 4567 or 0300 123 9123

Bad cop, good cop

Bad cop, good cop is a tactic frequently employed, and often is highly effective. When subject to such an approach you are likely to be subject to relentless calls some of which are abusive and harassing, but with the occasional polite and friendly enquiry. This change in attitude can happen in a single phone call where the agent starts off politely but should you fail to make a payment their behaviour becomes abusive. Nor is it just relentless phone calls. Frequent threatening and sometimes sinister letters are another common practice. The total process is designed to eventually wear you down, to break your will so that eventually you will make a payment.

It is difficult to stand up to such behaviour, which is exactly why they use it. But again, you should try to stay strong if you possibly can. Report it to the OFT using this online complaint form.

Embarrassing you by talking to third parties

If someone apart from you answers the call then agents frequently attempt to embarrass you by discussing your debt and financial problems with whoever answers the call. This could be a family member at your home, or it could be someone at your workplace. This is certainly illegal behaviour and breaches not only OFT guidelines, but also other privacy laws.

Again, such behaviour should be reported to the Financial Ombudsman on 0800 023 4567 or 0300 123 9123

Deceit and Lies

Deceit and lies

If everything else fails some debt collectors feel they are immune from the law and will apply some very nasty forms of leverage. They might pretend to be calling from the court, that they are a bailiff and will be visiting your home to remove your possessions, possibly even threatening you with criminal prosecution.

Never give them permission to visit you and if they do then never let them into your home and if you feel physically threatened then don’t hesitate to call the police.

Don’t let them wear you down

As we have seen, debt collectors such as Wescot Credit Services Debt Collectors are relentless and their behaviour could be responsible for mental ill-health and even suicide. Standing up to Wescot Credit Services Debt Collectors requires a degree of strength and courage few people possess. But there is help out there. Ultimately you need to get out of debt, but you need to do so in a controlled manner that will minimise your pain and distress. Ultimately all debt problems are solvable.

Getting help with debt

There are various kinds of help with debt available: there are not-for-profit agencies who exist to provide one-to-one help for you, and there are commercial debt management companies whose aim is to make money out of you. The former should be your first port of call. Some of the important agencies include:

  • Citizens Advice Bureau (CAB) provides extensive help with debt and should help you stop debt collectors contacting you if you are able to show you are seeking help and are trying to repay your debts.
  • Christians Against Poverty (CAP) provide free debt help.
  • StepChange provides free online debt advice helping people take charge of their debt.
Writing off your debt

Writing off your debt entirely

It is possible to write off your debt entirely through an Individual Voluntary Arrangement (IVA). This is a formal agreement to pay the debt collectors an amount you can afford as a one-off sum or as monthly payments and the rest of the debt will be written off after a defined period, usually five years. This must be carried out by an insolvency practitioner.

You only qualify for the government IVA scheme if your debts are over £1,200 and you have more than one debt. Fill out a 30 second form to see if you qualify using my 5 question virtual assessment.

Finally

Despite warnings from professional bodies, government guidelines, and other measures the behaviour of many debt collecting agencies is atrocious, leading vulnerable debtors into mental illness and even suicide. However, it is possible to fight back, especially with some help from the agencies mentioned in this article. While it’s not as simple as just refusing to pay, you can reduce the amount you must repay and spread your repayments over a period you are comfortable with. Certainly, you can stop their bullying and by reporting them to the Financial Ombudsman they may even lose their licence.

Wescot Credit Services Contact Details

Company Name: Wescot Credit Services Limited

Other Names: Wescot, Wescot Credit Services

Address:
PO Box 137
Hull
HU2 8HF

Phone: 01482 590500

Website: www.wescot.co.uk 

Email: contactus@wescot.co.uk

  • Monday – Friday: 8:00 am – 9:00 pm
    Saturday: 8:00 am – 4:00 pm
    Sunday: 9:00 am – 4:00 pm

Numbers Wescot call from:

08442511034
01482483246

01482483247
08448911785

FAQs

Who owns Wescot Credit Services Limited?

Wescot Credit Services Limited is a limited company registered in Scotland. Cabot Financial Debt Recovery Services Limited has a significant shareholding in the company. This company is ultimately owned by Cabot Holdings S.À.R.L, a company registered in Luxembourg.

Are Wescot Credit Services Limited financially regulated?

Wescot Credit Services Limited is authorised and regulated by the Financial Conduct authority under registration number 688858. Their other registered trading name is 2F.

Do HMRC use Wescot Credit Services Limited?

Wescot Credit Services Limited is not one of the eleven debt collection agencies currently used by HMRC.

Does Wescot Credit Services Limited buy debt?

Wescot Credit Services Limited used to buy debt but no longer does so. It only handles debts on behalf of other organisations.

What happens if you ignore debt collectors?

Wescot Credit Services Limited buys debt from companies that have been unable to collect from you. They buy the debt for a few pence on the pound and then aim to collect a fraction of the full amount to make a profit.

Can Wescot Credit Services Limited take you to court?

If you ignore debt collectors at first they may send doorstep collectors. Secondly, they may apply for a County Court Judgement, which if successful would force you to pay and would show on your credit report.

Can you go to jail for debt collections?

Wescot Credit Services Limited can take you to court in order to claim the money owed. If you have been taken to court you will have received a County Court Judgement letter.

What happens if I ignore a CCJ?

You cannot go to jail for debts owed to debt collection agencies.

Can Wescot Credit Services Limited issue a warrant?

If you ignore a CCJ you won’t get sent to prison, however, bailiffs may be sent to your house to collect items equal to the value of the money that owe.

Are Wescot Credit Services Limited bailiffs?

Wescot Credit Services Limited cannot issue an arrest warrant or have you sent to prison. At most they can request a CCJ and if successful send bailiffs to your property to recover items to cover the debt owed.

Can Wescot Credit Services Limited come to your house?

Wescot Credit Services Limited are not bailiffs. They could, however, request a County Court Judgement which means that the courts could send bailiffs. You would have received a lot of warning letters if this was going to happen.

Can Wescot Credit Services Limited force entry?

Wescot Credit Services Limited have been known to send people to your house, however, they have no legal powers so you can ignore them or tell them to go away. If you have received a County Court Judgement then the courts could instruct bailiffs to come to your house.

Will Wescot Credit Services Limited give up?

Wescot Credit Services Limited cannot force entry, they have no legal powers over you. However, if you have received a County Court Judgement then the courts could instruct bailiffs to come to your house.

Can a debt be too old to collect?

Can a debt be too old to collect? Wescot Credit Services Limited won’t give up chasing you for the debt until they’ve exhausted all of their legal options. This usually means being chased for up to 6 years.

How long can you legally be chased for debt?

A debt can be too old to collect from you. Under the Limitation Act 1980 they have a maximum of 6 years to chase a debt. This 6 years is counted from your last payment or the last time that you acknowledged the debt.

Are debts ever written off?

As per the Limitation action 1980, you can be legally chased for up to 6 years from your last payment or the last time that you acknowledged the debt. If a County Court Judgment is raised against you the Limitation Act no longer applies and you can be chased indefinitely.

How do I contact Wescot Credit Services Limited?

Wescot Credit Services Limited can be contacted by phone although they do not have a freephone number. They can also be contacted by email, and there is a contact form on their website, although their website does not have a live chat feature. Alternatively you can contact Wescot Credit Services Limited by post.

How do I pay Wescot Credit Services Limited?

Wescot Credit Services Limited accept debit card payments by phone or online. You can also pay by direct debit or standing order, at a PayPoint retailer, or by sending a cheque or postal order. The company may be prepared to accept a lower amount in full and final settlement.

References

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

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