Wescot Credit Services Debt

Wescot Debt Collection, also known as Wescot Credit Services, is a debt collection agency that chases unpaid debts for other businesses. If you have received debt letters and phone calls from Wescot, this guide is here to help you.

Use our advice to take on Wescot Debt Collection. Depending on your personal circumstances, you might erase off all your debt!

It’s not your fault. Complaints to the Financial Ombudsman have risen this year from 830 to 2,006, so it’s safe to say that you’re not alone.

Deal with your debt today and feel better tomorrow.

Wescot Credit Services Debt Collectors

Who are Wescot Credit Services?

Wescot Debt Collection is a UK debt collection company with a registered office in Hull. They chase unpaid debts on behalf of other UK companies and banks, especially for telecommunications and electricity suppliers. They will receive a payment from these companies for chasing and recovering the debt, or they may take a commission from the money they manage to recover. 

Don’t worry, here’s what to do

You could get rid of debt collectors by writing off your debt. I’ve put together a 4 question debt calculator which will tell you if you’re eligible:

Find your best debt solution

This 4 question debt calculator will tell you if you’re eligible.

What is the total amount of your debt?

Learn how to fight back!

Are Wescot Credit Services Legit?

Wescot Debt collection is a legitimate debt collection agency. They are a registered UK company and must follow debt industry regulations outlined by the Financial Conduct Authority (FCA). If they fail to meet standards or follow the legislation, debtors can complain to the Fianncial Ombudsman Service (FOS) and may be due compensation.

Why Do Wescot Collect for?

Some debt collection companies will try to recover debt for any client that requests their help, but some of these recovery companies focus on certain sectors and industries.

Wescot Debt Collection is the latter. Their team predominantly collect a lot of money owed to:

  • High street banks
  • Credit card providers
  • Telephone and internet providers
  • Energy suppliers
  • Unpaid rent for landlords and estate agents

Why Are Wescot Calling Me?

If you owe money to a credit card company or gas supplier, there is a chance that your creditor will have asked Westot to hunt you down and make you pay. 

Now the debt is Wescot’s business as well.

It is common for Wescot Debt Collection to first make contact with a letter. This letter will include your name, a customer reference number, the amount of you owe and who it is owed to. They usually go all out and ask for all of the money you owe. 

But the letter may ask you to pay or to get in touch and discuss your repayment options. Most of the time you will not need all of the money ready to avoid legal action. If you do not respond, they might start calling you to ask you to pay. 

What Happens if You Ignore Wescot?

If you keep ignoring Wescot, don’t be surprised if the letters and calls start flooding in to the point of harassment. Take this first-hand account as evidence:

Customer Review

This reviewer had trouble contacting Wescot, but we will provide their email address and other contact information at the end of this guide. But this particular firm will go further than phone calls and might take you to court for a judge to force you to pay. This is known as a County Court Judgement (CCJ). Failing to pay after that could result in bailliffs taking your valuables.

Find your best debt solution

debt solution

Is all this information starting to feel overwhelming? Don’t panic! I’ve put together a 4 question debt calculator so you can quickly and easily find the best solution for you. Answer the four questions now.

Check if you really owe the money!

Fight Wescot Debt Collection with This Trick

So, with county court action on their radar, how can you fight back? You make them work and prove the debt.

You should always ask Wescot to provide proof you owe the debt by sending them a letter. We explain how to do this in our proving the debt guide

Without proof it is difficult for a judge to say you have to pay and you might never have to pay off your debts, even if you really do owe them.

Moreover, it is not that uncommon for a debt agency to send a letter to the wrong person. They may send a letter to a property where the debtor used to live, rather than to a specific person.

Wescot Debt Company Must Play by the Book

Just because you owe a credit card company or an interne tproivder money soesnt give debt collectors the right to make your life hell.

West Credit Services must stick to the rules and treat you fairly. Here are some laws every collection business must abide by:

  • Give you time to process and look up debt advice
  • Not call you repeatedly or aggressively
  • Respect your communication preferences, such as not phoning after 5pm
  • Not threaten court action if it is unlikely, maybe because you owe very little and it is not worth legal action
  • Be empathetic to your circumstances and offer repayments in affordable installments
Understand how they operate

Has Wescot Credit Services Behaved Like This…

The debt industry is unfortunately full of people trying to earn extra money and get the the highest possible amount out of debtors using unlawful tactics. If Wescot do any of the following, you should lodge a complaint with the FOS. 

Aggressive Callers

Aggressive callers who shout or intimidate you are not sticking to the industry laws. They cannot get angry with you or try to threaten you in any way. Sometimes people working for these groups will act aggressively because they are working towards a bonus. Also look out for silent calls and people coming to your door to discuss the debt. You don’t have to let anyone in your home!

Frequent Calling

Typically hand in hand with the above, you might experience frequent callers. Repeat calling is viewed as a from of harassment becaue there is no need to repeatedly question you about repaying your debt account if you spoke to someone the day before or even in the last hour. 

Repeat calling is easy for some debt collection agencies because they add your number to automated calling technology. 

Wearing You Down

If the methods above were not already enough to wear you down, there is one other tactic a debt collection frim could try. They may be very rude and unfrieednly and then follow up the call with a friendly caller who tries to learn about your situation and gently steers you to a repayment plan or full payment. If you reject to pay the amount they ask for, this supposedly friendly caller can soon turn mean. 

Breaking Privacy Laws

Havign debt is your personal business and you probably don’t want other people knowing about it, especially people who you work with. If Wescot call and do not confirm they are speaking with you first, they could reveal the details to someone else. This is a massive privacy violation and a serious offence. Contact the FOS to report such behaviour. 

Deceit and Lies

Pretending to Be More than Debt Collectors

There is a big distinction between a debt collection team and law enforcement officers, also known as bailiffs. The former are basically administrators who use letters and calls to collect money before taking legal action. The latter are employed to enforce court decisions.

If any debt collection team pretend they have the same rights as a bailiff, they are committing an offence. Even just suggesting it over the phone or at your door is illegal.

Fight Back Against Wescot’s Collection Tactics!

The prove the debt letter is the first way to fight back against them. But there are some more tips you can use to make it difficult for Wescot and easier for you, such as sending them your contact preferences. Wescot Credit Services must respect all of your communication wishes,but they must still be able to make contact with a letter.

Another is seeking debt advice. UK charities like StepChange and National Debtline will review your case and provide debtors with tailored eebt advice based on their personal finances and situation. 
We recommend contacting a debt charity as soon as you receive a phone call or letter from a collection group.

Writing off your debt

An IVA Can Write off Your Wescot Debts!

There is a clever way you can write off your debts by not agreeing to debt collectors’ own repayment plans. An Individual Voluntary Arrnagement (IVA) is a debt solution that consolidates repayment for multiple large debts. It lasts for a number of years and once it is over any debt you have uyet to pay back is wiped.

You could wipe thousands off your Wescot debts with an IVA!

Other ways to wipe some of your debt include:

  • Debt Relief Order
  • Settlement Offers (around 10%)
  • Bankruptcy

Statute Barred Law (when debt becomes too old)

How Can I Contact Wescot Debt Collection?

Company Name: Wescot Credit Services Limited

Other Names: Wescot, Wescot Credit Services

PO Box 137

Phone: 01482 590500

Website: www.wescot.co.uk 

Email: contactus@wescot.co.uk

  • Monday – Friday: 8:00 am – 9:00 pm
    Saturday: 8:00 am – 4:00 pm
    Sunday: 9:00 am – 4:00 pm

Telephone Numbers Wescot call from:



Wescot Debt Collection FAQs

Who owns Wescot Debt Collectors?

Wescot Credit Services Limited is a limited company registered in Scotland. Cabot Financial Debt Recovery Services Limited has a significant shareholding in the firm. This company is ultimately owned by Cabot Holdings S.À.R.L, a company registered in Luxembourg.

Are Wescot Wescot Debt Collection financially regulated?

Wescot Credit Services Limited is authorised and regulated by the Financial Conduct Authority with the registration number 688858. Their other registered trading name is 2F.

Does Wescot Debt Collection buy debt?

Wescot Credit Services Limited used to buy debt but no longer does so. It only handles debts on behalf of other companies.

Can Wescot Debt Collection take you to court?

Wecot will not take you to court straight away. They will provide an opportunity for you to discuss the debt and commit paying a certain amount each month. But if you fail to acknowledge their letters, this firm will take you to court.

Are Wescot Debt Collection bailiffs?

All debt collectors are not the same as bailiffs, including Wescot Credit Services. Debt collectors chase debts by sending letters and other admin work, whereas bailiffs only get involved after a court judge has requested that you pay and you have ignored the court order.

Can Wescot Debt Collection come to your house?

Wescot Credit Services staff could come to your front door and request payments. But they are not bailiffs with a court order so you never have to entertain them. If they do not leave immediately you could ask the police to help.

When does a debt get written off?

Many debts will become too old to collect once six years has passed and the debtor has not paid the debt collectors or the original creditor any money. This is the statute barred law you might have hear about before. If you were ever handed a County Court Judgement to pay the debt, then this debt can never become statute barred because it has already been discussed in court. It can be all be a bit tricky, so make sure you search for debt advice before claiming statute barred

How can I contact Wescot Debt Collection?

Wescot Credit Services Limited can be contacted over the phone but they do not have any freephone numbers. They can also be contacted by email, and there is a contact form on their website. Alternatively, you can contact Wescot Credit Services Limited by post. They have no active social media presence.

How can I make a payment to Wescot Debt Collection?

Wescot Credit Services Limited accept debit card payments by phone or online. You can also set up a direct debit or standing order, or send a cheque. These debt collectors may be prepared to accept a lower amount in full and final settlement. If you are spreading payment out, be prepared to pay interest on the debt.


CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more