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Is Clearscore Accurate & Could My Score be Wrong?

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 29th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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is clearscore accurate

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Are you curious about Clearscore and how accurate it is? You’re in the right place! Every month, over 170,000 people come to our website seeking debt advice.

In this article, we’ll explain:

  •  What Clearscore is and how it works.
  •  Why credit scores are important and how they’re worked out.
  •  What you should look for in your credit score.
  •  Why Clearscore and Experian might show different scores.
  •  Useful tips to help improve your credit score.

Navigating financial difficulties can be challenging, and it’s common to feel unsure about seeking help. In fact, Citizens Advice revealed that 60% of adults facing financial difficulties hesitate to seek assistance.1

If that’s your case, don’t worry — you’re not alone. We’ll help you understand your scores and know how to deal with debt.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Is ClearScore accurate?

ClearScore should be as accurate, considering your ClearScore information is pulled from Experian. 

Thus, ClearScore is considered as accurate as any credit reference agency. 

Can ClearScore be wrong?

It’s possible to have incorrect information recorded on your ClearScore account. 

If incorrect information was reported to Experian by a company or lender, then the same incorrect information would appear on your ClearScore account. 

» TAKE ACTION NOW: Fill out the short debt form

One study reported by Which? found that around one in five people have a credit score error they may not be aware of. 

With that in mind, ClearScore is as accurate as the most trusted credit reference agencies, but mistakes and errors are quite common. 

It’s important to search your credit score for errors and request they be removed. Even errors can stop you from securing credit or a mortgage. 

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get started

Why is my ClearScore so different to Experian?

Even though ClearScore uses the data held by Experian, it’s possible to have different credit scores on each platform. 

This is because credit reference agencies, including Experian and ClearScore, use different score bands to categorise your score into “poor”, “good”, “excellent” etc. 

We’ve already written a guide explaining the meaning behind each of ClearScore’s score bands. Check it out now if you want to know what your ClearScore credit score really means.

However, if there is a big difference between the ClearScore report and the Experian report, something else could be going on. This isn’t impossible as this forum user has experienced:

Why is my ClearScore so different to Experian

Source: https://forums.moneysavingexpert.com/discussion/comment/76217564#Comment_76217564 

We cannot say exactly what was going on for this forum user, but it could be a delay between an event recorded on Experian which has yet to be pulled up by ClearScore. 

If this happens to you, it’s best to see what is reducing your score on one platform and not the other, then contact either company to discuss. 

The good news is that ClearScore has some sublime reviews online, with many people referencing their great customer service and quick response times to fixing credit report errors. So fear not!

Debt Solutions Comparison

If you’re struggling with debt and are concerned about your credit score, don’t worry. There are different debt solutions that can help you manage your finances effectively.

These are:

Debt Solution Description Formality Debt Type Debt Range Legally Binding Impact on Credit Score Asset Risk Monthly Payment Duration Creditor Agreement Required
Debt Management Plan (DMP) Agreement to pay back non-priority debts in one monthly payment. Informal Non-priority debts Any amount
No Yes No Varies Varies (until debt is paid) No (but creditors must be informed)
Individual Voluntary Arrangement (IVA) Agreement to pay back all or part of your debts over a set period. Formal All or part of debts Usually over £10,000 Yes Yes Possible Fixed Fixed period, usually 5-6 years Yes (75% by debt value must agree)
Debt Relief Order (DRO) Freezes debt for a year and be potentially written off. Formal Non-priority debts <£20,000 debt Yes Yes No None during freeze 12 months No (court approval needed)
Bankruptcy Legal status for those who cannot repay debts, potentially writes off debts. Formal Unmanageable debts Any amount, typically high debt Yes Yes High None during bankruptcy Usually 12 months, then discharge No (court process)
Consolidation Loan Taking out a new loan to pay off all existing debts. Multiple debts Based on loan amount Varies Yes Depends on loan type Fixed Depends on loan terms No
Payment Holiday Temporary relief or reduced payments offered by creditors.
short-term financial difficulties Any No Yes Low Reduced or paused payments Break of up to 6 or 12 months, depending on circumstances, payment history, and creditor’s policy. No
Informal Negotiation Direct negotiation with creditors for reduced payments or extended terms. All debts Any No Possible No Negotiable Until agreement terms are met No
Statutory Debt Repayment Plan (SDRP) Plan to repay debts over a reasonable time, with protections from creditor action. Formal All debts Varies Yes Yes No Fixed Varies, based on ability to pay Yes
Equity Release Homeowners release equity from their home to pay off debts.
Debts of homeowners, typically older individuals aged 55+ Varies and depends on property value Yes Yes Asset (home) is used as collateral Varies 8-10 weeks timeframe from application to fund disbursement. Lifetime; repaid on house sale/death. No

Is ClearScore free?

Yes, ClearScore is free for life. 

Some credit reference agencies had a bad reputation for allowing people to check their credit score for free within so many days but then charge them if they forgot to cancel. 

The free trial period would revert to a paid subscription if the user forgot to cancel their subscription during the free trial. This caused many people to get stung by unexpected costs later. 

The good news is that ClearScore is currently free for life, but of course, that may change in the future. 

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

Do lenders use ClearScore?

No, lenders aren’t known for checking your ClearScore account. 

However, lenders do look at your Experian credit history. As ClearScore data is supposed to reflect the information held by Experian, the lender should find the same information when they look on Experian, as if they were checking your ClearScore account. 

How effective is ClearScore?

ClearScore is effective at what it does.

It provides credit scores and information to improve your credit score for free. It’s worthwhile using ClearScore if you’re preparing to ask a lender for credit, especially before you apply for a mortgage. 

Is Clear Score accurate (UK)? – Quick recap

ClearScore is as accurate as Experian.

This is because ClearScore gets its information from Experian. It’s possible to have Experian credit history errors, and it’s therefore possible to have errors on your ClearScore account. 

Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. StepChange – Credit safety net report
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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.