Metropolitan Collection Services Debt – Must You Pay?
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
Received a letter from Metropolitan Collection Services about a debt? Don’t worry, you’re not alone. Each month, over 170,000 people visit our website seeking advice on debt matters.
We understand that you might be feeling confused about where this debt came from and if it’s even yours to pay. You might also be worried about what will happen if you can’t afford to pay it.
In this article, we’ll explain:
- Who Metropolitan Collection Services are and why they might have contacted you.
- How to check if the debt they are asking for is really yours.
- What to do if you can’t afford to pay or if you think you shouldn’t have to pay.
- How to deal with debt collectors without feeling stressed.
- Options for help if you’re struggling with debt
Some of our team have had their own issues with debt collectors, so we understand how scary and confusing it can be. But remember, we’re here to help you understand and deal with this situation.
Let’s figure out your best steps forward.
Why have you been contacted by Metropolitan Collection Services Debt Collectors?
Do I really owe this money?
Follow our ‘prove it’ guide with letter templates and get them to prove that you owe the money.
» TAKE ACTION NOW: Fill out the short debt form
Is my debt statute-barred?
If it has been 6 years – or 5 years in Scotland – since you last paid towards your unsecured debts and you have not written to your creditor about your debt during this time, it is statute-barred.
This means that the debt is not enforceable. It still technically exists, and you still technically owe the money, but there is no legal way for you to be forced to pay or for the debt to be enforced.
Keep in mind that not all debts become statute-barred!
Any HMRC debts, for example, will stay enforceable for decades. Any debt that had a County Court Judgement (CCJ) attached to it during the 5 or 6-year window it will be enforceable for the duration of the CCJ.
If your debt is statute-barred, you can use my free letter template to write to Metropolitan Collection and explain the situation.
If you are unsure about the status of your debt, you can contact a debt charity or Citizens Advice (CAB) for some guidance. Their advisors will be able to look at the debt in question, determine its status, and advise you on your next steps.
Can pay, but should I?
Can I write off my debt?
In some situations, you may be able to write off some of your Metropolitan Collection Services debts. You can do this with debt settlement offers, or possibly with a debt solution.
There are some examples of them accepting a full and final settlement offer that’s a bit less than the actual value of the debt.
If you would like to make a full and final settlement offer to Metropolitan Collections, you can use my free letter template as a guide. Keep in mind that the more you offer, the more likely your offer is to be accepted.
If your offer is accepted or is accepted after a bit of negotiation, I recommend keeping all of this written correspondence for at least 6 years after you’ve paid the final settlement amount.
This will make it easy to argue with Metropolitan if they change their minds down the road.
How a debt solution could help
Some debt solutions can:
- Stop nasty calls from creditors
- Freeze interest and charges
- Reduce your monthly payments
A few debt solutions can even result in writing off some of your debt.
Here’s an example:
Monthly debt repayments
£429 reduction in monthly payments
If you want to learn what debt solutions are available to you, click the button below to get started.
Have you considered a debt solution?
There are several different debt solution options in the UK, so I recommend speaking to a debt charity as soon as possible. Their advisors will be able to look at your finances in detail and help you work out which debt solution will work best for you.
I have linked a few charities that offer these advisory services for free below.
Debt Management Plan (DMP)
A DMP is an informal debt solution that lets you pay off your debts via a single monthly payment.Because it is informal, it is not legally binding so you are not tied into a DMP for a minimum number of payments.
Individual Voluntary Arrangement (IVA)
An IVA is a formal agreement between you and your creditors. You agree to pay a monthly sum that is distributed amongst your debts, and your creditors agree not to contact you during your IVA.
IVAs typically last for 5 or 6 years, and any outstanding debt is wiped off when it ends.
Keep in mind that IVAs are not suitable for everyone. You need to owe several thousand pounds to more than one creditor to be eligible. You also need to demonstrate that you have some disposable income every month.
I’ve put together a 5 question form so you can get started in finding out whether an IVA might work for you.
Answer the five questions now.
IVAs are not available in Scotland. Instead, you will need to opt for a Trust Deed.
Trust Deeds work in the same way as an IVA – you pay an agreed sum each month that is shared amongst your creditors, they can’t contact you, and any leftover debt at the end of your Trust Deed term is written off.
Debt Relief Order (DRO)
A DRO is a good option for those facing financial hardship with no assets and little income.
For 12 months, you make no payments, but your creditors freeze your interest and don’t contact you.
If your finances haven’t improved during this year, you may be able to write off your unsecured debts.
If you have debts but no realistic possibility of ever paying them off, you may need to declare bankruptcy.
Bankruptcy has an unfair stigma attached to it as it may be your only way of getting a financial fresh start. That said, it is a serious financial situation that should not be taken lightly.
Sequestration is the Scottish version of bankruptcy.If you have little income and no valuable assets, you may be able to apply for a minimal asset process bankruptcy (MAP). A MAP is a quicker, cheaper, and more straightforward version of sequestration, so worth considering.
How do I make a complaint against Metropolitan Collection Services?
If you think that Metropolitan Collection Services has been unreasonable or behaved inappropriately, you can make a complaint. You can also make a complaint if you feel that they have broken any of the Financial Conduct Authority’s (FCA) guidelines for debt collection.
Make your first complaint to Metropolitan Collection Services so that they have the chance to sort out the issue themselves. If you feel that they have not taken your complaint seriously enough or have not addressed your issue properly, you can escalate matters.
You can make any secondary complaint to the Financial Ombudsman Service (FOS). They will investigate and, if your complaint is upheld, Metropolitan Collection Services may be fined. You could even be owed compensation.
Thousands have already tackled their debt
Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.
I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.
Reviews shown are for The Debt Advice Service.
Metropolitan Collection Services Contact Details
Keep Up To Date With Your Debts
It’s easy to lose track of debts, especially since the debt collection industry isn’t exactly transparent.
One important thing to look out for is your debts being passed to other collectors.
Sometimes, a debt collector will deem a particular debt not worth chasing, and they may sell the debt to another agency. It’s surprisingly common.
The story above is a great example where PRA Group Inc. decided a debt was no longer worth their time, so they sold it to Moorcroft Debt Recovery.
I’d suggest you keep a keen eye out in your post and email for any indication that your debt has been transferred.
It’s easy to miss, especially if you’ve been used to seeing messages from one specific collector.