JCIA Debt – Should You Pay?

Are you wondering about JCIA debt and what to do? You’re not alone. Each month, over 170,000 people visit our website to find answers to their debt questions.

In this article, we’ll give you clear guidance on:

•  What JCIA is and if it’s a real business.
•  How to understand a JCIA debt.
•  Ways you might be able to write off some JCIA debt.
•  How JCIA might try to get payment from you.
•  Steps to respond to a JCIA debt letter without paying.

You might be worried about how to deal with JCIA debt. We understand, as many of us have been in the same place, dealing with debt collectors and research shows that 64% of UK adults find interactions with current debt collectors stressful¹. But don’t worry, we’re here to help you. 

This article will help you make sense of your situation and give you some options.

What is a JCIA debt?

A JCIA debt is a debt owed to JCIA because they bought the debt from a company you previously had dealings with. They are well-known for buying debts from gyms, telecommunications businesses, credit card companies, payday loan providers, and insurance businesses.

Debt collection agencies like JCIA debt buy billions of debt annually at rock bottom prices – at an average of 10p to £1²!

So, if you have a debt to one of these types of businesses, it’s possible that they have sold your debt to JCIA, making it a JCIA debt. In such a case, the agency will pursue the debt relentlessly in order to make a profit.

How does JCIA chase you for payment?

You might be contacted by JCIA to pay your debt, but in the UK, it’s more likely that you’ll be contacted by Creditlink Account Recovery Solutions (CARS). CARS is part of JCIA and is responsible for tracing debtors and getting them to pay. 

They will send you letters asking you to pay or get in touch to discuss payment plans when you can’t afford the full payment at once. These letters may be threatening and could suggest that legal action will be taken if you don’t pay. Sometimes this is a real possibility, but some debt collection companies say this to make you scared and pay. 

Janine, our financial expert, explained that while debt collectors can visit your home for payments, they cannot come to your workplace, act threateningly, force payment, or discuss your finances with others. If they violate these rules, you can complain.

How to respond to a JCIA debt letter (without paying!)

You can respond to the JCIA debt letter by asking for evidence that you owe the money they claim you owe. JCIA or CARS then need to send you evidence of the credit agreement or contract you signed, which should be a copy of the signed original. You’re not obligated to pay the debt until JCIA has provided this evidence. 

JCIA may not reply with the evidence and simply re-state what you owe. If this happens you should keep a copy of their failure to supply evidence and ignore future letters until they provide evidence. If they take you to court over the debt, you should show the judge that you asked for proof but never received it. This can assist you in winning the case and is why you should keep copies of your prove-the-debt letter. 

» TAKE ACTION NOW: Fill out the short debt form

Should you pay JCIA?

You don’t have to pay JCIA straight away and you might not have to pay them at all. When you receive a JCIA debt letter requesting payment, make sure you take action and don’t ignore it. There are things you can do without having to instantly pay. 

It’s important that you know that debt collection agencies typically follow a specific timeline during a process like this one. To help you stay on top of the game and know exactly where you currently stand, please check out our related article on the topic and take a quick look at the table below.

Another loophole to avoid JCIA debt

There is another way you could potentially avoid having to pay your JCIA debt. Some debts in the UK are banned from going to the courts because they have become too old. The average timescale is six years for most debts, including the types of debts that JCIA and CARS chase. 

When a debt becomes too old to go to court – i.e. a statute-barred debt – you can tell JCIA that you won’t be paying for this reason. We’ve made a free statute barred letter template to help you get the message across easily. Just be aware that your credit score can still be affected by unpaid statute-barred debts. 

JCIA reviews (CARS)

There are a lot of negative reviews online about JCIA and CARS. Lots of reviewers state that they’re being chased for debts that they don’t owe and being harassed. Here are a couple of examples:

“Useless company, chasing me for a debt that I don’t owe. Had the account fully closed by Three after they admitted the fault was their end. Have sent this proof to C.A.R.S via E-Mail and letter, had no response. Three themselves have told me twice they’ve also informed C.A.R.S but they still keep harassing me!”

• Mark A (Google review)

“SCAM. This company keep sending me letters saying I owe money to Three. I have never had a Three account so don’t know how I can owe them money.”

• Pamela S (Google review)

One explanation why people keep getting chased for debts they don’t know about is mistaken identity. JCIA may be tracing debtors to the wrong address – or there could be admin errors during the process. 

But don’t ignore JCIA just yet. There are things you need to do even if you think there’s a mistake!

Other Debt Collectors 

You should check for more outstanding debts that you may have with other companies or debt collectors. Here are four steps you could take: 

1. Check your credit report for other defaults 
2. Check your email and post for reminders or overdue notices
3. Check the court records for CCJs against you
4. Check your bank statements for the names of other debt collectors 

There are hundreds of debt collectors in the UK and each works with different companies to collect debts.

For example, Cabot Financial have been known to collect for the DVLA while Lowell Financial and PRA Group buy debts from various credit card companies like Barclaycard.

If you see a name on your bank statement that you don’t recognise then you can search MoneyNerd to see if they’re a debt collector. 

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

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JCIA Contact Information

Further JCIA debt help

Additional support and guidance can be found at debt charities and Citizens Advice. We recommend speaking to these organisations if you have more money worries. And we have created our free debt help centre, which is full of information on different aspects of dealing with debts.

References

1. InDebted, Debt Collectors Survey
2. Jubilee Debt, A Fresh Start After Covid-19