Have GTM Debt Recovery Services Ltd Debt Collectors been contacting you about some debt you have outstanding? Do you feel that are unable to repay the debt? Are they asking you to repay debt and you are confused as to whether you even owe them? Are they saying they plan to take court action against you? Why not read this article to discover more about dealing with debt collectors!

Who are GTM Debt Recovery Services Ltd?

GTM Debt Recovery Services Ltd were incorporated in February 2014 and are based in Manchester. They are a debt collection agency.

George Murphy controls the company and is the sole shareholder. He is authorised by Burnley Combined Court Centre as a certificated enforcement agent.

83 Ducie Street, Manchester, England, M1 2JQ

Registration Number:

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Why are GTM Debt Recovery Services Ltd Debt Collectors trying to reach you?

Debt is a major problem, and there are literally thousands upon thousands of people who are struggling with money worries. This is why the debt collection business is so profitable. Debt collectors like GTM Debt Recovery Services Ltd Debt Collectors come in a range of forms. They may work together with the original creditor you have the debt with, or they may be an independent business. They could also be a sole trader – but they all operate in pretty much the same way.

The reason it can be so lucrative is that they purchase the debt much cheaper than the face value. The original credit company just want to get it off their hands, and make a bit of money from it. It usually only goes to debt collection agencies when the original creditor has exhausted all other methods of trying to collect it. There is a desperation from the debt collection agency, as if they don’t collect any money, they will end up losing money. This is why they often go to come extreme lengths to get it!

Is it your debt?

If the debt doesn’t look familiar to you, you should seek to get confirmation about it. You want to establish the origins of the debt, and the total value of the debt, including any charges and interest. The debt will probably be inflated if it has been around for a while, as there will be interest added on. If you are unfamiliar with the value on the debt letter you have received, this is probably why!

In order to get the evidence regarding the debt, you can contact GTM Debt Recovery Services Ltd Debt Collectors and ask them to send you proof of the credit agreement. If they do not do this, you won’t have any obligation to pay the debt. Quite simply, if you ignore it, they can’t do anything!

Dealing with the debt

If this is your debt, and you have received written confirmation of it, it is advisable just to pay off the debt and get rid of it! However, we know this isn’t always possible, and if you do not have the means of paying it, you should speak to GTM Debt Recovery Services Ltd Debt Collectors and ask them to devise a suitable repayment plan. You should only clear the debt, if you will still be able to keep up with your other day to day bills.

Are debt collectors affecting your life?

If debt collectors are ruining your life – you are, unfortunately, not alone! There are far too many debt collectors who use unfair practices to try and obtain their money, and these could include bullying tactics, harassment and threatening behaviour.

If you are being constantly contacted by GTM Debt Recovery Services Ltd Debt Collectors, this may be having a terrible influence on your life, and could even lead to feelings of distress, mental health issues, and in worst cases, even suicide. It was reported by the debt support trust that debt issues are way out of hand and they are causing untold stress and grief to people, with many even contemplating suicide as a consequence of their debt and debt collectors. This explains why the government were eventually asked to step in and take action in relation to the escalating debt issues. New legislation was put into place to try and combat the issues.

GTM Debt Recovery Services Ltd Debt Collectors and the legal obligations

The Office for Fair Trading (OFT, 2012) produced a set of guidelines and put these into place which was designed for the debt collection business and the way they were obliged to operate. In summary, these are some of the actions GTM Debt Recovery Services Ltd Debt Collectors should put into place:

  • Deal with debtors fairly, and try to support their debt problems without the use of aggressive practices.
  • Ensure transparency and provide clear information, without misleading customers
  • Show consideration to those debtors who make be experiencing financial problems
  • Keep the debtors circumstances in mind when dealing with their debt situation

If you feel that GTM Debt Recovery Services Ltd Debt Collectors are acting in a manner which goes against the guidelines, you would the right to complain to the OFT, and they may lose their license as a result.

There have also been instances where debt collectors have pretended to be someone they are not, or telling other lies to try to get you to make payment. Deceit is a breach of the regulations, and if they are doing this, you will probably have a case for making a complaint.

How do debt collectors like GTM Debt Recovery Services Ltd Debt Collectors work?

If you have not previously dealt with debt collectors before, you may not know a lot about why they do what they do – and what makes them tick! Here is some useful information about how debt collectors work.

They get bonuses

The GTM Debt Recovery Services Ltd Debt Collectors agents who contact you none stop, will probably be on bonuses, which is why they are so persistent. If they don’t collect payments, they will have questions to answer and will not hit their targets. They really don’t want to come off the phone without a payment, and they’ll often do anything to get the money. This is why they may seem rude and abrasive. Unfortunately, some of them will be deliberately intimidating to get the payment.

Knowing this, they key to dealing with them is to stay strong and try to deal with the threats from GTM Debt Recovery Services Ltd Debt Collectors. In most cases, the threats are empty, but this doesn’t make the situation any easier to deal with. The best thing to do is deal with the situation head on, but don’t be made to feel bad about your situation.

They often have call technology in place

There is no doubt that there is a strong temptation to just ignore calls from debt collectors such as GTM Debt Recovery Services Ltd Debt Collectors, but you may find that they have automated call technology in place anyway, so you can’t hide from them! The call technology is used as a means of intimidation. If they call often enough, you may answer just to get them to disappear!

If this happens you should make a note of all the calls you have received, together with the times. This is because, such behaviour on part of the debt collectors will be breaching the OFT guidelines. You may wish to inform the debt collection agent that you will be reporting their behaviour to the Financial Ombudsman.

Common attitude changes

It is often the situation that debt collection agents will be friendly and welcoming towards you in their initial calls – that is until you say you can’t afford to pay the debt. You may notice a change in attitude, which may even verge on abusive – or it may be downright abusive. Be aware that you are under no obligation to put up with such behaviour. This is done to try and intimidate and embarrass you into paying the debt. Although it can be distressing and frustrating, you do not need to just suffer it. If they are failing to follow the guidelines, you can make a complaint against them.

What if they speak to someone else about my debt?

Some debt collectors may just take it upon themselves to discuss your debt with someone else, if they can’t reach you. This is not permitted in any case, they can only discuss the debt with you and no one else. If they speak to a third party about your debt, even if it is a family member, you will have the right to report them for such behaviour. It is a breach of the guidelines, as well as privacy laws, and you should definitely not stand for it.

You have the right to report this breach to the Financial Ombudsman on 0800 023 4567 or 0300 123 9123

Dealing with empty threats

If other tactics don’t work, the debt collectors may try some extremely underhand tactics which are against the law, by saying that they are a bailiff, and they are planning to take you to court. They might even go as low as to say they are speaking to you from court, and that they have every intention of visiting your home, in order to take some goods as payment for the debt! In worst case scenarios, they may even tell you that they plan to prosecute you.

You should not allow them to visit you. If they say they will anyway, you can ignore them or alternatively, if you are worried, you can inform the police.

The stress of debt collectors

In some cases, debt collectors like GTM Debt Recovery Services Ltd Debt Collectors will stop at nothing in their pursuit for the money, and this kind of behaviour can lead to mental health problems, and even suicidal thoughts. It is not easy to stand up to GTM Debt Recovery Services Ltd Debt Collectors. You need strength and courage to be able to deal with them in a calm and patient manner. There are ways to get help if you need it. It is always possible to get out of debt, no matter how devastating your situation may be, and thankfully, there are a lot of companies who offer a free debt service.

How to get debt help

If you are looking for help in dealing with your debt, there is plenty of debt help available. In the first instance, you may want to use a not-for-profit agencies who will provide a one-to-one service, which is free of charge. If you fail to get the help you need via this avenue, there are also commercial debt management companies who will provide similar debt help, but they will charge you for it. These are some of the most widely used and recognised organisations who provide a free service.

  • Citizens Advice Bureau (CAB) – a company who provide free support and advice on debt, as well as other issues which may be affecting you.
  • Christians Against Poverty (CAP) a popular service for providing free debt support
  • StepChange provides free online debt advice and help you get support with your debt issues.

Writing off some debt

There is even the option to write off some of the debt if you sign up to an Individual Voluntary Arrangement (IVA). An IVA is an agreement where you come to an agreement to pay the debt collectors a specific amount, that is affordable, as either one lump sum to pay it off, or monthly payments, if this is more affordable. You can then write the rest of the debt off after around five years. The IVA must be carried out by an insolvency practitioner.

An alternative option worth considering is the Debt Relief Order (DRO). You will only be eligible for the DRO if you have less than £50 remaining each month after taking care of household expenses and additionally, you must also not be a homeowner or have assets that are worth over £1000.

What next?

There have been countless warnings and changes to the legislation, as well as interception from professional bodies, some debt collectors are still failing to abide by the required guidelines, and are preying on vulnerable people. It is possible to get the help you need. You can’t just decide not to pay, but you can repay in installments, if you are unable to afford the full amount. You will be able to stop any bullying or harassment by reporting this behaviour to the Financial Ombudsman.. Some companies have been known to lose their licence for this kind of behaviour.


Is it possible to just ignore debt collectors?

If you ignore debt collectors, they will continue to pursue you for the debt, and they might end up sending doorstep collectors to your home. It is best to talk to them, and come to an arrangement to repay your debt.

Will GTM Debt Recovery Services Ltd be able to take you to court?

They may take court action against you, if you don’t make any arrangements to pay back the loan. If you get taken to court, you will have a CCJ letter.

Will I be sent to jail for debt collections?

GTM Debt Recovery Services Ltd do not have the powers to send you to jail over your debt.

What would happen if I ignore a CCJ?

If you fail to respond to the CCJ, you may end up with bailiffs at your door to try and recover the debt by selling your possessions.

Will GTM Debt Recovery Services Ltd issue you with a warrant?

GTM Debt Recovery Services Ltd don’t have the legal right to issue a warrant, they can request a CCJ though, which means they may send a bailiff to your property.

Are GTM Debt Recovery Services Ltd bailiffs?

No, they are not bailiffs, they can request a CCJ which may involve sending bailiffs, but they cannot directly do this.

Will GTM Debt Recovery Services Ltd visit your house?

They may do this, it is not unheard of. They don’t have any legal powers though, so you can just ignore them. If you decide to

Are GTM Debt Recovery Services Ltd going to force entry into your home?

GTM Debt Recovery Services Ltd don’t have the legal powers to be able to force their way into your home.

Will GTM Debt Recovery Services Ltd ever give up trying to recover the debt?

They will not keep trying to recover the debt, until they have exhausted all other avenues.

Will the debt be too old to collect at any point?

GTM Debt Recovery Services Ltd will have up to 6 years to collect the debt, unless they issue a CCJ.

Are debts ever written off?

The debt can be written off it if expires (with no CCJ), or you can enter into an IVA and get it written off.

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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