Goodwillie & Corcoran Debt

Are Goodwillie & Corcoran Debt Collectors contacting you about an outstanding debt? Are you worried about having to make payments you can’t afford? Do you not recognise the debt? Are debt collectors threatening to take you to court? If any of these sounds familiar, this may be the article for you!

It’s not your fault. Complaints to the Financial Ombudsman have risen this year from 830 to 2,006, so it’s safe to say that you’re not alone.

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Goodwillie & Corcoran Debt Collectors

Who are Goodwillie & Corcoran Debt Collectors?

Goodwillie & Corcoran is a debt collecting firm located in the UK. They are members of the Civil Enforcement Association and was formed in 1988. The company also provides services with regards to counsel tax, bail warrants and vehicle tracing.

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This 4 question debt calculator will tell you if you’re eligible.

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Why are Goodwillie & Corcoran Debt Collectors contacting you?

Debt collection is big business, and debt collectors like Goodwillie & Corcoran Debt Collectors will contact you to try and get you to pay off the debt, or at least, to make an arrangement to pay it back. You might never have heard of the debt collection agency before, and that is because they are not the company you took out the credit with. They work on behalf of other organisations, such as banks and credit card companies.

There are several types of debt collection agencies to be aware of. There are independent business, sole traders and those who work as an arm of the original creditor. The business model involves purchasing the debt at a fraction of the face value, often as little as 20%. This allows the original credit company to get rid of the debt, while making a bit of money in the process. The difficulty for debt collection companies is that if they fail to recover the debt, they are losing money. The hope is to get the payments, and make a profit, which is why they are often so persistent in obtaining the money.

Is this your debt?

You should not make any payments to the debt if you don’t recognise it. You may find that the value looks substantially higher than you remember, and this will be down to interest and charges being added. It is important to check that you owe the money, before you start making any payments.

You can check if the debt is legitimate by writing to Goodwillie & Corcoran Debt Collectors, and obtaining a copy of the original credit agreement. There should be no issue with sending this to you, but if there is, you should think twice about making payments.

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When you are not able to pay

Although paying debt can affect your budget, it is a good idea to just pay it when you can, as not only will this get debt collectors like Goodwillie & Corcoran Debt Collectors off your back, it will also help your credit report. You should only pay back debt if it will not affect your other important payments though, such as your rent or mortgage. If you can’t afford to pay it, you can set up a repayment plan or you may be able to reach an agreement to make a partial payment.

The devastating effect of debt collector

Unfortunately, there are many debt collectors who do not follow the law, and make up their own rules when it comes to debt collection. This often leads them to employ tactics which leave debtors feeling harassed, and threatened. This includes regular calls, and threats to enter their premises.

If you are being harassed by debt collectors like Goodwillie & Corcoran Debt Collectors, and you are feeling depressed and upset by the situation, you are not alone. Unfortunately, this is common, and it can have devastating effects on people’s lives. Those suffering from debt problems have been known to suffer from depression and suicidal thoughts. Thankfully, there is help available – you don’t need to deal with this. Although they have the right to contact you and chase the debt, they have no right to employ tactics which make you feel embarassed, humiliated, and in some cases, even unsafe. It is important that you not the law and what it does to protect you.

The Law and Goodwillie & Corcoran Debt Collectors

The Office for Fair Trading (OFT, 2012) had to publish a set of guidelines in response to the way debt collectors were behaving. These stated that Goodwillie & Corcoran Debt Collectors and other debt collection agencies should:

  • Ensure debtors are treated fairly, and not harassed or make to feel humiliated about the debt
  • Provide clear, concise and consistent information to the debtor, and not mislead them in any way.
  • Show consideration towards the debtor and empathy to their situation.
  • Take the debtors circumstances into account, before determining what steps to take.

If Goodwillie & Corcoran Debt Collectors are intimidating you or generally failing to abide by these guidelines, you can take action by reporting them to the OFT. The OFT can remove their license, if they deem this to be necessary.

If you want to make a complaint about Goodwillie & Corcoran Debt Collectors, you can use this online complaint form.

There are debt collectors out there who will go as far as to pretend they are a separate entity, when they are actually a leg of the business you owe the money to. Of course, this goes against the legislation as it is lies and deceit. In this case, you may want to consider reporting them.

How to deal with Goodwillie & Corcoran Debt Collectors

Are you wondering how to deal with the agents at Goodwillie & Corcoran Debt Collectors? These are some steps you can take:

Speak to them

The first, easy step is to speak to Goodwillie & Corcoran Debt Collectors and explain your situation. It may seem easier to just ignore the situation, but it won’t go away so it is best if you speak to them and let them know your financial situation. This will allow you to develop a plan to pay them back, if you are not in a position to pay it off. As the debt is bought by Goodwillie & Corcoran Debt Collectors for so little, they will often be willing to accept a partial payment to clear the debt.

Although it can feel embarrassing to discuss debt, it is important that you stay strong and stand up to Goodwillie & Corcoran Debt Collectors. They may make threats, but most of them are just that – threats, and not something they can act on. Always keep calm, and try to deal with the situation as patiently as possible.

Set a repayment plan

There is no point in paying off all your debt, if it will leave you without money to buy your essentials or pay your rent/mortgage. If this is the case, it makes more sense to devise a suitable repayment plan. Set up a plan that works for your budget, and at a schedule to suit you. As long as you’re making payments, Goodwillie & Corcoran Debt Collectors should be willing to accept it.

If you have set up a repayment plan, but they continue to harass you, this is in breach of the OFT guidelines, In this case, you may want to consider reporting them to the Financial Ombudsman. You can even tell the agent your plans to do this.

You can contact the Financial Ombudsman via phone on 0800 023 4567 or 0300 123 9123

Negative behaviour

Just because you are in debt, it doesn’t give the debt collection agent any right to make you feel humiliated. If you notice that they have changed from being positive and helpful to being angry and insulting, you may be wondering what is going on. This is usually a tactic to try and get you to make payment. They may be genuine annoyed that you can’t pay though, as this might mean they miss out on a bonus. Don’t be made to feel bad about your situation though, you have every right to complain if you feel you are being mistreated.

Although it can be difficult to stand up to debt collection agencies, it can be done! Stay strong, and if you need help, you can report the behaviour to the OFT using this online complaint form.

Talking to others about your debt

Another reason to answer the calls from Goodwillie & Corcoran Debt Collectors is that they may take it upon themselves to reach out to others about your debt, including colleagues or family members. They are not allowed to do this though, it is a breach of the OFT guidelines and privacy laws. You have the right to make a complaint if you discover they have been discussing your debt with others.

This behaviour can be reported to the Financial Ombudsman on 0800 023 4567 or 0300 123 9123

Taking your possessions

Some debt collectors will even threaten to take your belongings as repayment. They will say this as they think it will get you to pay up. They are not allowed to visit your home, or remove any possessions. If they suggest this, they could be breaking the law. You can report them for such behaviour.

Do not let anyone visit your home, and if you feel in danger, you can contact the police and let them know that you are receiving threats. You are not there to take this kind of abuse.

Standing up to debt collectors

We know that Goodwillie & Corcoran Debt Collectors can be brutal in their attempts to get payments, sometimes even causing mental health issues for debtors. The key here is to use your strength to stand up to them. You are not there to take any abuse, threats or general harassment. There is always a way to get out of debt, and you can do this in a controlled manner. You can solve your debt problems with a little help and support!

Debt help when you need it

When it comes to debt, there is a lot of help out there. You can pay for the pleasure of getting debt assistance such as commercial debt management companies, or alternatively, you can get free help and support. Some of the agencies who can provide you with free debt advice, include:

  • Citizens Advice Bureau (CAB) who provide free advice, support and help with getting out of debt, and taking charge of your finances.
  • Christians Against Poverty (CAP) provide free help, advice and support in getting out of debt.
  • StepChange provides free online debt advice and supports people with taking control of their finances.

How to write off your debt

It is entirely possible to write off your debt, by entering into an Individual Voluntary Arrangement (IVA). With this, you reach an agreement with debt collectors to pay off some as a lump sum or monthly payments. It is advisable to be careful with this option, as you may not be able to take out credit for some time after, if you enter into this agreement. This would also need to be carried out by an insolvency practitioner.

Find a local licenced IVA insolvency practitioner here.

Otherwise, you could consider a Debt Relief Order (DRO). You must have £50 or less each month with this option, after paying your household expenses and you must not own your home or have assets over £1,000

To apply for a DRO you will need an authorised debt advisor. You can find a list of authorised debt advisors here.

To finish

There have been many warnings, and changes to the legislation regarding debt collection, and in some cases, some hefty fines. Unfortunately, this has not always stopped debt collection agents from acting in a threatening and unreasonable manner. Although you can’t just wipe away your debt, you can come to an arrangement to pay it back. If you feel that the debt collectors are not treating you fairly, you should make a complaint.


CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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